Is Matterport down? Check the current status
Matterport is operational
Updated
Matterport is operational
Updated
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IsDown pulls data from Matterport's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Michael
about 2 months agohttps://my.matterport.com does not resolve.
Brian
2 months agoPages not loading. Extremely slow
RB
3 months agoCan't login page broken when clicking my account
Bryan
3 months agoI can't log into my dashboard it keeps taking me
deena
5 months agomaterport link not workin
GG
8 months agoCan't login, website won't load
Katie
8 months agoUnable to log in to my.matterport.com
Jennifer
8 months agoCan't log into Matterport.
Lauritz
12 months agoAll Spaces and Backend down
Brian
about 1 year agoServer issue
Eric
about 1 year agoMy Matterport spaces are not loading
Max
about 1 year agoTimeout when connecting to Matterport OAuth endpoint
annie
about 1 year agothe matterports for several of my projects will not open
Ian
about 1 year agologin page is showing blank when trying to access the website
James
about 1 year agoTours down and matterport web host unavailable
IsDown has tracked 51 incidents since started monitoring Matterport status in March 2023.
7 months ago · lasted about 3 hours
Currently we are investigating and triaging a system degradation affecting model showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to re... More details
7 months ago · lasted about 1 hour
We are currently experiencing issues with a third-party CDN provider that is affecting the ability to view and edit Matterport models for customers in Asia. This may result in slower load times, intermittent failures, or unavailability of editing ... More details
8 months ago · lasted about 5 hours
We have been notified of a performance issue with billing related features, due to a degraded performance of a 3rd party tool. We are closely monitoring the progress for a resolution. We apologize for the inconvenience. More details
We've tracked and collected 51 incidents since started monitoring Matterport status
Monitoring 12 Matterport services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
214 days ago
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Matterport last outage was on September 17, 2024 with the title "Platform degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Matterport with maximum flexibility
IsDown monitors Matterport for major outages. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. When Matterport marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Matterport status page for minor outages. A minor outage is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Matterport status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Matterport and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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