Is Matterport Down?

Live Matterport status. See if Matterport is down, view recent outages, and get real-time alerts when problems start.

What is Matterport current status?

Matterport is operational

IsDown pulls data from Matterport's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Matterport not working for you?

Matterport issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Matterport outage history

IsDown has tracked 53 incidents since started monitoring Matterport status in March 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 01 2025

    We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times. Our team is actively working towards solving this issue as quickly as possible. W...

  • Apr 30 2025

    about 1 month ago · lasted about 2 hours

    We have become aware of a display issue with invoices. We are looking into it with urgency and will post updates here. We apologize for the inconvenience.

  • Sep 17 2024

    9 months ago · lasted about 3 hours

    Currently we are investigating and triaging a system degradation affecting model showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to re...

  • Mar 2023 ...
    IsDown started monitoring Matterport status

    We've tracked and collected 53 incidents since started monitoring Matterport status

Sign up and check all outage history
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Matterport comments about outages

  • N

    Nicky

    Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm )

  • M

    Michael

    https://my.matterport.com does not resolve.

  • B

    Brian

    Pages not loading. Extremely slow

  • R

    RB

    Can't login page broken when clicking my account

  • B

    Bryan

    I can't log into my dashboard it keeps taking me

  • D

    deena

    materport link not workin

  • G

    GG

    Can't login, website won't load

  • K

    Katie

    Unable to log in to my.matterport.com

  • J

    Jennifer

    Can't log into Matterport.

  • L

    Lauritz

    All Spaces and Backend down

  • B

    Brian

    Server issue

  • E

    Eric

    My Matterport spaces are not loading

  • M

    Max

    Timeout when connecting to Matterport OAuth endpoint

  • A

    annie

    the matterports for several of my projects will not open

  • I

    Ian

    login page is showing blank when trying to access the website

  • J

    James

    Tours down and matterport web host unavailable

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Frequently Asked Questions

Is Matterport down today?

Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Matterport status?

Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Matterport outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Matterport slow today?

Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.

How are Matterport outages detected?

IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Matterport outage?

Matterport last outage was on May 01, 2025 with the title "Outage in Telephone System - issues receiving incoming calls"

Matterport not working for you? How do I know if Matterport is down?

How can I check Matterport status and outages?

Why use IsDown to monitor Matterport instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Matterport status changes?

IsDown offers an easy way to monitor Matterport with maximum flexibility

Major Outages Notifications

IsDown monitors Matterport for major outages. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. When Matterport marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Matterport status page for minor outages. A minor outage is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Matterport status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Matterport and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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