Is Matterport Down? Check current status

Check if Matterport is down, official outages, user-reported issues, and outages map.

Current Matterport status

Matterport is working normally

Updated from Matterport official status page

Matterport not working for you?

Matterport service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Matterport Outage Map

View Matterport Reports Map

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Matterport recent outages and downtime history

IsDown has tracked 55 incidents since started monitoring Matterport status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Matterport outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
11:10 AM EDT
Minor
Space Processing degradation
Currently we are investigating and triaging a system degradation affecting model Space Processing...
about 8 hours
Sep 26, 2025
09:49 AM EDT
Minor
Workshop Maintenance Notice
Date: Oct 2, 2025 Time: 12am ET - 1am ET Impacted services: Workshop We will be undergoing a ...
about 1 hour
May 01, 2025
07:44 AM EDT
Minor
Outage in Telephone System - issues receiving incoming calls
We are currently experiencing an outage in our Telephone System which is affecting incoming calls...
about 1 hour
Apr 30, 2025
10:12 AM EDT
Minor
Invoicing Display Issue
We have become aware of a display issue with invoices. We are looking into it with urgency and wi...
about 2 hours
Sep 17, 2024
04:23 PM EDT
Minor
Platform degradation
Currently we are investigating and triaging a system degradation affecting model showcase loading...
about 3 hours
Sep 09, 2024
11:54 PM EDT
Minor
Third-Party CDN Impacting Matterport Model Editing in Workshop (Asia Region)
We are currently experiencing issues with a third-party CDN provider that is affecting the abilit...
about 1 hour
Sep 04, 2024
03:09 PM EDT
Minor
Degraded Performance for Cloud/Billing
We have been notified of a performance issue with billing related features, due to a degraded per...
about 5 hours
Aug 27, 2024
02:01 PM EDT
Minor
Platform degradation
Currently we are investigating and triaging a system degradation affecting model processing, show...
about 2 hours
Jan 31, 2024
10:28 AM EST
Minor
Degraded Performance
Matterport platform engineers have identified and are working to resolve an issue related to Show...
about 2 hours
Jan 31, 2024
10:10 AM EST
Not Confirmed by Matterport
Possible Outage Indicated by User Reports
43 minutes
Sign up to check more outage history

Looking to track Matterport outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Matterport status

See what users are saying about Matterport issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • brant - cant move past the cloud flare screen when trying to sign up for free with a new account. tried this serveral different ways this has to be an issue with cloudflare or matterport itself.

  • Nicky - Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm ).

  • Michael - https://my.matterport.com does not resolve..

  • Brian - Pages not loading. Extremely slow .

  • RB - Can't login page broken when clicking my account.

  • Bryan - I can't log into my dashboard it keeps taking me.

  • deena - materport link not workin.

  • GG - Can't login, website won't load.

  • Katie - Unable to log in to my.matterport.com.

  • Jennifer - Can't log into Matterport..

  • Lauritz - All Spaces and Backend down.

  • Brian - Server issue.

  • Eric - My Matterport spaces are not loading.

  • Max - Timeout when connecting to Matterport OAuth endpoint.

  • annie - the matterports for several of my projects will not open.

  • Ian - login page is showing blank when trying to access the website.

  • James - Tours down and matterport web host unavailable.

Users who monitor Matterport status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Matterport. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

GitHub

GitHub

OK
Contentful

Contentful

OK
Sentry

Sentry

OK
Amplitude

Amplitude

OK
Firebase

Firebase

MINOR
Unleash

Unleash

OK
Miro US

Miro US

OK
PagerDuty

PagerDuty

OK
Figma

Figma

OK
Cybersource

Cybersource

MINOR
Datadog EU

Datadog EU

OK
Gather

Gather

OK
Bloomreach

Bloomreach

OK
AWS

AWS

OK
Sorry

Sorry

OK
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3D capture and spatial data platform that offers tools for creating, modifying, and sharing digital twins of physical spaces.

Monitoring Matterport since March 2023

Tracking 12 Matterport services and regions

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4 incidents in 2025

How to monitor the status of Matterport and all your dependencies?

IsDown is a status page aggregator that monitors if Matterport and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Matterport, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Matterport?

IsDown monitors Matterport health in almost real-time

Every few minutes we go to the status page of Matterport (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Matterport's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Matterport, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Matterport and other services.

One status page to monitor all your external dependencies

What you get when monitoring Matterport with IsDown

Track Matterport incidents and downtimes by severity

IsDown checks Matterport official status page for major/minor outages or downtimes. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. A minor incident is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Matterport outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Matterport

Matterport and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Matterport outages and downtimes

IsDown collects all information from the outages published in Matterport status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Matterport maintenance events

Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Matterport outages that impact your business

IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Matterport but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Matterport and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Matterport and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Matterport or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Matterport and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Matterport or other services

Send outage information from Matterport and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Matterport and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Matterport and other services to your tools

Share Matterport status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Matterport down?'

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Share Matterport status in your status page

Matterport Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Matterport outages, IsDown monitors Matterport's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Matterport status page monitoring with real-time incident details.
Monitor 4,522+ services including Matterport in a single dashboard.
Instant Matterport outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Matterport official status and user-reported issues.
Maintenance feed for Matterport
Granular alerts filtering by Matterport components and regions.
Start Monitoring Matterport with IsDown

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Frequently Asked Questions

Is Matterport down today?

Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Matterport status?

Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Matterport outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Matterport down today or just slow?

Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.

How are Matterport outages detected?

IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Matterport having an outage right now?

Matterport last outage was on October 20, 2025 with the title "Space Processing degradation"

How to check if Matterport is down?

Why use IsDown to monitor Matterport instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Matterport?

IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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