Check if Matterport is down, recent outages, user-reported issues, and outages map.
Matterport is working normally
Last checked from Matterport's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 53 incidents since started monitoring Matterport status in March 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 months ago · lasted about 1 hour
We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times. Our team is actively working towards solving this issue as quickly as possible. W...
4 months ago · lasted about 2 hours
We have become aware of a display issue with invoices. We are looking into it with urgency and will post updates here. We apologize for the inconvenience.
11 months ago · lasted about 3 hours
Currently we are investigating and triaging a system degradation affecting model showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to re...
We've tracked and collected 53 incidents since started monitoring Matterport status
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brant
cant move past the cloud flare screen when trying to sign up for free with a new account. tried this serveral different ways this has to be an issue with cloudflare or matterport itself
Nicky
Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm )
Michael
https://my.matterport.com does not resolve.
Brian
Pages not loading. Extremely slow
RB
Can't login page broken when clicking my account
Bryan
I can't log into my dashboard it keeps taking me
deena
materport link not workin
GG
Can't login, website won't load
Katie
Unable to log in to my.matterport.com
Jennifer
Can't log into Matterport.
Lauritz
All Spaces and Backend down
Brian
Server issue
Eric
My Matterport spaces are not loading
Max
Timeout when connecting to Matterport OAuth endpoint
annie
the matterports for several of my projects will not open
Ian
login page is showing blank when trying to access the website
James
Tours down and matterport web host unavailable
Stay Ahead of Matterport Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with Matterport
Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Matterport last outage was on May 01, 2025 with the title "Outage in Telephone System - issues receiving incoming calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Matterport with maximum flexibility
IsDown monitors Matterport for major outages. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. When Matterport marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Matterport status page for minor outages. A minor outage is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Matterport status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Matterport and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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