Check if Matterport is down, recent outages, user-reported issues, and outages map.
Matterport is working normally
Monitor Matterport in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Matterport status data.
IsDown has tracked 54 incidents since started monitoring Matterport status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 26, 2025
02:49 PM WEST
|
Minor | Workshop Maintenance Notice | about 1 hour |
May 01, 2025
12:44 PM WEST
|
Minor | Outage in Telephone System - issues receiving incoming calls | about 1 hour |
Apr 30, 2025
03:12 PM WEST
|
Minor | Invoicing Display Issue | about 2 hours |
Sep 17, 2024
09:23 PM WEST
|
Minor | Platform degradation | about 3 hours |
Sep 10, 2024
04:54 AM WEST
|
Minor | Third-Party CDN Impacting Matterport Model Editing in Workshop (Asia Region) | about 1 hour |
Sep 04, 2024
08:09 PM WEST
|
Minor | Degraded Performance for Cloud/Billing | about 5 hours |
Aug 27, 2024
07:01 PM WEST
|
Minor | Platform degradation | about 2 hours |
Jan 31, 2024
03:28 PM WET
|
Minor | Degraded Performance | about 2 hours |
Jan 31, 2024
03:10 PM WET
|
Never Acknowledged | Possible Outage Indicated by User Reports | 43 minutes |
Mar 01, 2023
10:53 PM WET
|
Minor | E-Mail Delay | 1 day |
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cant move past the cloud flare screen when trying to sign up for free with a new account. tried this serveral different ways this has to be an issue with cloudflare or matterport itself
Zillow 3D tours keep saying “Oops not available!” Please fix, (time of problem 8:39pm )
https://my.matterport.com does not resolve.
Pages not loading. Extremely slow
Can't login page broken when clicking my account
I can't log into my dashboard it keeps taking me
materport link not workin
Can't login, website won't load
Unable to log in to my.matterport.com
Can't log into Matterport.
All Spaces and Backend down
Server issue
My Matterport spaces are not loading
Timeout when connecting to Matterport OAuth endpoint
the matterports for several of my projects will not open
login page is showing blank when trying to access the website
Tours down and matterport web host unavailable
Component | Status |
---|---|
3D Showcase | OK |
Workshop | OK |
Cloud | OK |
Shopping Cart | OK |
Space Processing | OK |
Space Statistics | OK |
API | OK |
Capture App | OK |
Add ons | OK |
Embed SDK | OK |
SDK Bundle | OK |
Discover | OK |
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Sorry
Quickly access the status of Matterport and 4,522+ services
3D capture and spatial data platform that offers tools for creating, modifying, and sharing digital twins of physical spaces.
Monitoring Matterport since March 2023
Tracking 12 Matterport services and regions
3 incidents in 2025
Number of Incidents
1 issues
Last incident
13 days ago
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Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Matterport last outage was on September 26, 2025 with the title "Workshop Maintenance Notice"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Matterport with maximum flexibility
IsDown monitors Matterport for major outages. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. When Matterport marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Matterport status page for minor outages. A minor outage is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Matterport status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Matterport and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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