Matterport status updated
Matterport is working normally
This chart shows the number of user-reported issues for Matterport service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Matterport is down. The map shows recent Matterport outages from around the world.
Matterport Outage MapCheck Matterport status history below. IsDown detects when Matterport is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Currently we are investigating and triaging a system degradation affecting model Space Processing...
|
Oct 20, 2025 at 03:10 PM UTC
|
about 8 hours |
|
Date: Oct 2, 2025
Time: 12am ET - 1am ET
Impacted services: Workshop
We will be undergoing a ...
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Sep 26, 2025 at 01:49 PM UTC
|
about 1 hour |
|
We are currently experiencing an outage in our Telephone System which is affecting incoming calls...
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May 01, 2025 at 11:44 AM UTC
|
about 1 hour |
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We have become aware of a display issue with invoices. We are looking into it with urgency and wi...
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Apr 30, 2025 at 02:12 PM UTC
|
about 2 hours |
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Currently we are investigating and triaging a system degradation affecting model showcase loading...
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Sep 17, 2024 at 08:23 PM UTC
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about 3 hours |
|
We are currently experiencing issues with a third-party CDN provider that is affecting the abilit...
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Sep 10, 2024 at 03:54 AM UTC
|
about 1 hour |
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We have been notified of a performance issue with billing related features, due to a degraded per...
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Sep 04, 2024 at 07:09 PM UTC
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about 5 hours |
|
Currently we are investigating and triaging a system degradation affecting model processing, show...
|
Aug 27, 2024 at 06:01 PM UTC
|
about 2 hours |
|
Matterport platform engineers have identified and are working to resolve an issue related to Show...
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Jan 31, 2024 at 03:28 PM UTC
|
about 2 hours |
|
Possible Outage Indicated by User Reports
|
Jan 31, 2024 at 03:10 PM UTC
Never acknowledged
|
43 minutes |
Check if any Matterport component is down. View the current status of 12 services and regions.
IsDown has monitored Matterport continuously since March 2023, tracking this AI & ML Platforms for 3 years. Over that time, we've documented 55 outages and incidents, averaging 1.6 per month.
We monitor Matterport's official status page across 12 components. IsDown interprets Matterport statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Matterport is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Matterport status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Matterport's status page every few minutes, across all 12 components. We combine official status data with user reports to detect when Matterport is down, often before the vendor announces it.
When Matterport status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Matterport official status page for major/minor outages or downtimes. A major outage is when Matterport experiences a critical issue that severely affects one or more services/regions. A minor incident is when Matterport experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Matterport outage, we send you an alert and update your dashboard and status page.
Matterport and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Matterport status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Matterport publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Matterport and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Matterport is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Matterport health alongside all your other vendors in a single view.
Get notified when Matterport is down. Filter by severity to skip noise.
Route Matterport outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Matterport service status with your team or customers on a branded page.
Looking for Matterport outage alerts like Downdetector? IsDown monitors Matterport's official status page for verified incident data, not just user reports. Know exactly when Matterport is down, which components are affected, and when service health is restored. Here's why official Matterport status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Matterport status page monitoring. Know when Matterport is down with real time incident details. | ||
| Monitor 5,420+ services including Matterport in a single dashboard. | ||
| Instant Matterport outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Matterport official status plus user reports for early outage detection. | ||
| Maintenance feed for Matterport | ||
| Granular alerts filtering by Matterport components and regions. |
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Matterport isn't down. You can check Matterport status and incident details on the top of the page. IsDown continuously monitors Matterport official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Matterport is currently operational. You can check Matterport status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Matterport being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Matterport official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Matterport last outage was on October 20, 2025 with the title "Space Processing degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Matterport and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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