Check if Matterport Cloud is down, official outages, user-reported issues, and outages map.
Matterport Cloud is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents for Matterport Cloud since started monitoring Matterport status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Matterport Cloud outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Apr 30, 2025
10:12 AM EDT
|
Minor
We have become aware of a display issue with invoices. We are looking into it with urgency and wi...
|
about 2 hours |
|
Sep 17, 2024
04:23 PM EDT
|
Minor
Currently we are investigating and triaging a system degradation affecting model showcase loading...
|
about 3 hours |
|
Sep 04, 2024
03:09 PM EDT
|
Minor
We have been notified of a performance issue with billing related features, due to a degraded per...
|
about 5 hours |
|
Aug 27, 2024
02:01 PM EDT
|
Minor
Currently we are investigating and triaging a system degradation affecting model processing, show...
|
about 2 hours |
|
Jan 31, 2024
10:28 AM EST
|
Minor
Matterport platform engineers have identified and are working to resolve an issue related to Show...
|
about 2 hours |
See what users are saying about Matterport Cloud issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Matterport since March 2023
Cloud is part of Matterport. Check the Matterport's status.
1 incident in 2025
Matterport Cloud isn't down. You can check Matterport Cloud status and incident details on the top of the page. IsDown continuously monitors Matterport Cloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Matterport Cloud is currently operational. You can check Matterport Cloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Matterport Cloud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Matterport Cloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Matterport Cloud last outage was on April 30, 2025 with the title "Invoicing Display Issue"
IsDown and DownDetector help users determine if Matterport is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Matterport's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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