Outage in Matterport
Platform degradation
Resolved MinorIncident Report
Currently we are investigating and triaging a system degradation affecting model processing, showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to resolve the issue.
Components affected
Matterport 3D Showcase Matterport Workshop Matterport Cloud Matterport Space Processing Matterport API Matterport DiscoverTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/27/2024 07:44PM
This incident has been resolved with everything back to Operational.
MONITORING
over 1 year ago - at 08/27/2024 07:17PM
A fix has been implemented but we are monitoring the results.
INVESTIGATING
over 1 year ago - at 08/27/2024 06:41PM
We are continuing to investigate the issue. We appreciate your patience.
INVESTIGATING
over 1 year ago - at 08/27/2024 06:01PM
Currently we are investigating and triaging a system degradation affecting model processing, showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to resolve the issue.
Latest Matterport outages
Payment gateway issues - Declined payments - 3 months ago
Space Processing degradation - 7 months ago
Workshop Maintenance Notice - 7 months ago
Outage in Telephone System - issues receiving incoming calls - about 1 year ago
Invoicing Display Issue - about 1 year ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
