Outage in Matterport
Platform degradation
Resolved MinorIncident Report
Currently we are investigating and triaging a system degradation affecting model processing, showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to resolve the issue.
Components affected
Matterport Cloud Matterport Space Processing Matterport API Matterport Discover Matterport 3D Showcase Matterport WorkshopNeed to monitor Matterport outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/27/2024 07:44PM
This incident has been resolved with everything back to Operational.
MONITORING
about 1 year ago - at 08/27/2024 07:17PM
A fix has been implemented but we are monitoring the results.
INVESTIGATING
about 1 year ago - at 08/27/2024 06:41PM
We are continuing to investigate the issue. We appreciate your patience.
INVESTIGATING
about 1 year ago - at 08/27/2024 06:01PM
Currently we are investigating and triaging a system degradation affecting model processing, showcase loading, workshop, API, the Discover page, and my.matterport.com. We are sorry for any trouble this causes and appreciate your understanding as we work to resolve the issue.
Latest Matterport outages
Space Processing degradation - 20 days ago
Workshop Maintenance Notice - about 1 month ago
Outage in Telephone System - issues receiving incoming calls - 6 months ago
Invoicing Display Issue - 6 months ago
Platform degradation - about 1 year ago
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