Outage in Matterport

Degraded Performance for Cloud/Billing

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have been notified of a performance issue with billing related features, due to a degraded performance of a 3rd party tool. We are closely monitoring the progress for a resolution. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 11:41PM

This incident has been resolved.

MONITORING 4 months ago - at 09/04/2024 08:00PM

The 3rd party tool has implemented a fix and results are being monitored.

IDENTIFIED 4 months ago - at 09/04/2024 07:09PM

We have been notified of a performance issue with billing related features, due to a degraded performance of a 3rd party tool. We are closely monitoring the progress for a resolution. We apologize for the inconvenience.

Latest Matterport outages

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