Outage in Matterport

Degraded Performance

Resolved Minor

January 31, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Matterport platform engineers have identified and are working to resolve an issue related to Showcase, Workshop, Cloud, Cart, and Discover. Ordering Add-ons may also be affected. We apologize for the inconvenience.

Components affected

Matterport 3D Showcase Matterport Workshop Matterport Cloud Matterport Shopping Cart Matterport Add ons Matterport Discover

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 01/31/2024 05:45PM

All services are operational again.

MONITORING almost 2 years ago - at 01/31/2024 04:45PM

You may see services coming back online. We will continue to monitor.

IDENTIFIED almost 2 years ago - at 01/31/2024 03:28PM

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