Outage in Matterport

Outage in Telephone System - issues receiving incoming calls

Resolved Minor
May 01, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times. Our team is actively working towards solving this issue as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/01/2025 12:55PM

The issue with incoming calls to Support has now been solved. We apologise for any inconvenience caused and thank you for your understanding.

INVESTIGATING 10 days ago - at 05/01/2025 11:44AM

We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times.

Our team is actively working towards solving this issue as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.

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