Is Cybersource Down? Check current status

Check if Cybersource is down, official outages, user-reported issues, and outages map.

Current Cybersource status

Cybersource is working normally

Updated from Cybersource official status page

API Connection Service Disruption - Sandbox environment

started 3 days ago
Cybersource is aware of an issue that is currently affecting REST API Connections within our sandbox environment We are investigating the cause and working urgently to resolve the issue. Impa...
Check details & latest updates

Cybersource not working for you?

Cybersource service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Cybersource Outage Map

View Cybersource Reports Map

Be the first to know when Cybersource goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

Cybersource recent outages and downtime history

IsDown has tracked 424 incidents since started monitoring Cybersource status in October 2022. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Cybersource outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 10, 2025
12:15 PM EST
Minor
Business Center Service Disruption
Cybersource is aware of an issue that is currently affecting the Business Center. Merchants may b...
about 19 hours
Nov 06, 2025
10:10 PM EST
Minor
Business Center - Report Service Disruption
Cybersource is aware of an issue that is currently affecting the Business Center - Purchase and R...
7 days
Nov 05, 2025
06:06 PM EST
Minor
Business Center Service Disruption
Cybersource is aware of an issue that is currently affecting the Transaction, Case Management sea...
about 6 hours
Nov 05, 2025
08:32 AM EST
Minor
Visa Platform Connect Disruption
Cybersource is aware of an issue that is currently affecting Visa Platform Connect (VPC). We are...
about 8 hours
Nov 04, 2025
08:25 AM EST
Minor
Alternative Payments Service Disruption
We have identified an issue affecting the Alternative Payments service, and we appreciate your pa...
9 days
Oct 23, 2025
08:00 AM EDT
Minor
Payment Gateway Processing Service Disruption
Cybersource is aware of an issue that is currently affecting Payment Gateway processing. We are ...
about 10 hours
Oct 22, 2025
02:53 PM EDT
Minor
Payment Gateway Service Disruption
Cybersource became aware of an issue that may have affected some transaction processing. The iss...
about 5 hours
Oct 20, 2025
07:58 PM EDT
Minor
Business Center Service Disruption
Cybersource is aware of an issue that is currently affecting the Business Center. We are invest...
17 days
Oct 16, 2025
12:44 PM EDT
Minor
Payment Service Disruption
Cybersource is aware of an issue that may be currently affecting Paypal Payment services. No iss...
about 2 hours
Sign up to check more outage history

Be the first to know when Cybersource goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Cybersource status

See what users are saying about Cybersource issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Edgar - For the last 4 hours I've been receiving a 502 server error "submitTimeUtc":"2025-11-11T16:02:25Z","status":"SERVER_ERROR","reason":"SYSTEM_ERROR","message":"Request failed due to unknown system error.". I've seen the same error even from the own cybersource testing tool..

    Sandbox/Testing Environment

  • Douglas - Can't get to my account at Cybershore today. Been slow of late. Doug Nygren.

    Portals

  • Vending machines not working properly, says transactions can’t be completed.

    Payment Gateway Processing

  • Mark - Unable to get Token to load a PCI Iframe to take payments.

  • Andy - Payment gateways down on multiple stores..

  • Alex - Cardnet not autorising payments at our 2 sites this morning.

    LloydsTSB Cardnet

  • Sai - Does Cybersource TEST having problem?.

  • Leanne - We are unable to access cybersource, just spins and times out.

  • sudhakar - we have received SERVER_TIMEOUT.

  • Ryan - Login page is loading then after login the spinning wheel goes for a long time. Sometimes it goes through sometimes it fails. We are not having network issues. .

  • jordan - blank screen following login.

  • Leanne - no receiving onetime passcode.

  • Pamela - It won't approve my payment.

    TeleCheck

  • Mudassar - From last 3 days unable to login on mobile app.

    Ahli United Bank in Bahrain

  • Sarah - The decline code lookup just says “thank you” and does not advance the screen. The phone number just loops the main menu and then hangs up..

    TeleCheck

Users who monitor Cybersource status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Cybersource. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Adyen

Adyen

OK
AWS

AWS

OK
Spreedly

Spreedly

OK
Sift

Sift

OK
GitHub

GitHub

OK
Contentful

Contentful

OK
PagerDuty

PagerDuty

OK
Microsoft 365

Microsoft 365

OK
Microsoft Azure

Microsoft Azure

OK
Datadog US1

Datadog US1

OK
Zendesk

Zendesk

OK
Twilio

Twilio

MINOR
PayPal

PayPal

OK
Riskified

Riskified

OK
Kickbox

Kickbox

OK
View all services Start Monitoring Your Dependencies

Payment gateway providing secure transaction processing, including credit card, eCheck/ACH, and digital payments, with REST API, webhooks, and developer tools for integration.

Monitoring Cybersource since October 2022

Tracking 150 Cybersource services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

103 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4600+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of Cybersource and all your dependencies?

IsDown is a status page aggregator that monitors if Cybersource and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Cybersource, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Cybersource?

IsDown monitors Cybersource health in almost real-time

Every few minutes we go to the status page of Cybersource (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Cybersource's 150 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Cybersource, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cybersource and other services.

One status page to monitor all your external dependencies

What you get when monitoring Cybersource with IsDown

Track Cybersource incidents and downtimes by severity

IsDown checks Cybersource official status page for major/minor outages or downtimes. A major outage is when Cybersource experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cybersource experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cybersource outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Cybersource

Cybersource and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Cybersource outages and downtimes

IsDown collects all information from the outages published in Cybersource status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Cybersource maintenance events

Cybersource publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Cybersource outages that impact your business

IsDown monitors Cybersource and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Cybersource but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Cybersource and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Cybersource and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Cybersource or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cybersource and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Cybersource or other services

Send outage information from Cybersource and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Cybersource and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Cybersource and other services to your tools

Share Cybersource status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Cybersource down?'

Start Monitoring for Free
Share Cybersource status in your status page

Cybersource Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Cybersource outages, IsDown monitors Cybersource's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Cybersource status page monitoring with real-time incident details.
Monitor 4,600+ services including Cybersource in a single dashboard.
Instant Cybersource outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Cybersource official status and user-reported issues.
Maintenance feed for Cybersource
Granular alerts filtering by Cybersource components and regions.
Start Monitoring Cybersource with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Cybersource down today?

Cybersource isn't down. You can check Cybersource status and incident details on the top of the page. IsDown continuously monitors Cybersource official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Cybersource status?

Cybersource is currently operational. You can check Cybersource status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cybersource outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Cybersource down today or just slow?

Yes, Cybersource might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Cybersource outages detected?

IsDown monitors the Cybersource official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Cybersource having an outage right now?

Cybersource last outage was on November 10, 2025 with the title "Business Center Service Disruption"

How to check if Cybersource is down?

Why use IsDown to monitor Cybersource instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cybersource and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Cybersource?

IsDown and DownDetector help users determine if Cybersource is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cybersource's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Cybersource and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required