Outage in Cybersource
Payworks Service Disruption
Minor
July 27, 2025 - Started about 4 hours ago
Official incident page
Official incident page
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Outage Details
Cybersource is aware of an issue that is currently affecting Bambora (Payworks) services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may have been experiencing issues when trying to use Bambora (Payworks) services. This may have limited the ability to process card present transactions at point of sale or via API services.
Reported Start Time:
1st Window
Start: 26 July 2025 09:52 GMT
End: 26 July 2025 12:46 GMT
2nd Window:
Start: 27 July 2025 01:07 GMT
End: 27 July 2025 12:03 GMT
Next Update: Ad current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC21432393
Latest Updates ( sorted recent to last )
MONITORING
about 4 hours ago - at 07/27/2025 03:35PM
Cybersource is aware of an issue that is currently affecting Bambora (Payworks) services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may have been experiencing issues when trying to use Bambora (Payworks) services. This may have limited the ability to process card present transactions at point of sale or via API services.
Reported Start Time:
1st Window
Start: 26 July 2025 09:52 GMT
End: 26 July 2025 12:46 GMT
2nd Window:
Start: 27 July 2025 01:07 GMT
End: 27 July 2025 12:03 GMT
Next Update: Ad current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC21432393
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