Outage in Zettle

Delay in PayPal deposits and issues logging in

Major
August 01, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently experiencing difficulties with Paypal connected accounts deposits and login and are working finding a solution as soon as possible. Merchants may have issues logging in to their account, and payouts are not being sent to their PayPal wallets. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Components affected
Zettle Netherlands Zettle Germany Zettle France Zettle UK
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 08/01/2025 03:48PM

We are continuing to investigate this issue. Logging in should now be possible, but some payments may not be transferred to merchants PayPal wallets.

Thank you for your patience

INVESTIGATING 1 day ago - at 08/01/2025 01:07PM

We are currently experiencing difficulties with Paypal connected accounts deposits and login and are working finding a solution as soon as possible. Merchants may have issues logging in to their account, and payouts are not being sent to their PayPal wallets.

Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Latest Zettle outages

Issue with opening "Sent invoices" in Backoffice & paying invoices - 10 days ago
Issues with app log-in - 12 days ago
Issues with accepting card payments - Denmark - 14 days ago
Issue with QRC Payment Payout From July 11 - 17 days ago
Incomplete Payouts - DE, ES, FI, DK, FR - about 1 month ago

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