Outage in Zettle
Issue Processing Refunds
Resolved MajorIncident Report
Our merchants may experience issues when trying to process transaction refunds
We are working on resolving the issue as soon as possible.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Components affected
Zettle UK Zettle Sweden Zettle Norway Zettle Denmark Zettle Netherlands Zettle Germany Zettle France Zettle Spain Zettle Italy Zettle Mexico Zettle FinlandTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/25/2026 03:19PM
This incident has been resolved as of 2PM CET. Thank you for your patience.
INVESTIGATING
about 1 month ago - at 02/25/2026 01:08PM
Our merchants may experience issues when trying to process transaction refunds
We are working on resolving the issue as soon as possible.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
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