Outage in Zettle
Issue Processing Refunds
Resolved MajorIncident Report
Our merchants may experience issues when trying to process transaction refunds
We are working on resolving the issue as soon as possible.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Components affected
Zettle UK Zettle Sweden Zettle Norway Zettle Denmark Zettle Finland Zettle Netherlands Zettle Germany Zettle France Zettle Spain Zettle Italy Zettle MexicoNeed to monitor Zettle outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 02/25/2026 03:19PM
This incident has been resolved as of 2PM CET. Thank you for your patience.
INVESTIGATING
about 8 hours ago - at 02/25/2026 01:08PM
Our merchants may experience issues when trying to process transaction refunds
We are working on resolving the issue as soon as possible.
Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
Latest Zettle outages
Issues with Paypal connected accounts deposits - about 11 hours ago
Issues with receipt generation - SE - 3 months ago
Issues with receipt generation - SE - 4 months ago
No bank deposit emails sent - 4 months ago
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