Outage in Zettle
Missing Signature on Receipts - DE
Minor
May 24, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
Some merchants in Germany using Cash Registers may notice that the signature is missing from their receipts. Please be assured that this does not affect your ability to take payments. All receipts created during this incident remain compliant, and all transactions are still captured in the DSFinV-K report, available for tax audits.
Our team is actively working on a resolution and will provide an update as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 8 hours ago - at 05/24/2026 07:40PM
Some merchants in Germany using Cash Registers may notice that the signature is missing from their receipts. Please be assured that this does not affect your ability to take payments. All receipts created during this incident remain compliant, and all transactions are still captured in the DSFinV-K report, available for tax audits.
Our team is actively working on a resolution and will provide an update as soon as possible.
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