Outage in Zettle
Issues with resetting password
Resolved MajorIncident Report
Summary AI Generated
Zettle experienced a major incident where some users were unable to reset their passwords across UK, Sweden, Norway, Finland, Germany, and France. The password reset functionality was impacted for 2.6 hours before the issue was resolved.
We are currently investigating an issue where some users are unable reset their password. Our team is working to identify the cause and resolve it as quickly as possible.
Thank you for your patience.
Components affected
Zettle UK Zettle Sweden Zettle Norway Zettle Finland Zettle Germany Zettle FranceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/15/2026 10:14AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 05/15/2026 07:40AM
We are currently investigating an issue where some users are unable reset their password. Our team is working to identify the cause and resolve it as quickly as possible.
Thank you for your patience.
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