Outage in Zettle
Issues with processing QRC payments (PayPal, Venmo)
Resolved MinorIncident Report
Summary AI Generated
Zettle experienced a 2.8-hour outage affecting QRC payment processing (PayPal, Venmo) in Germany and the UK, preventing some merchants from completing transactions or causing payment interruptions. Other payment methods continued to work normally and previously completed payments remained secure. The incident was resolved after teams restored full processing capacity.
We are currently experiencing issues affecting the processing of QRC payments.
Some merchants may be unable to complete transactions or may notice interruptions when accepting such payments. Payments already completed remain secure. Every other payment method is working normally.
Our teams are working to restore full processing capacity as quickly as possible. We appreciate your patience and will provide regular updates as we work to restore normal payment processing.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/22/2026 11:48AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 05/22/2026 09:00AM
We are currently experiencing issues affecting the processing of QRC payments.
Some merchants may be unable to complete transactions or may notice interruptions when accepting such payments. Payments already completed remain secure. Every other payment method is working normally.
Our teams are working to restore full processing capacity as quickly as possible. We appreciate your patience and will provide regular updates as we work to restore normal payment processing.
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