Outage in Zettle
Issues with Paypal connected accounts deposits
Resolved MajorIncident Report
Summary AI Generated
Zettle experienced issues with PayPal connected account deposits starting February 24th, affecting merchants in the UK and France who saw their payouts incorrectly displayed as "pending" in the Zettle backoffice despite funds being processed successfully. The incident lasted 52.2 hours and was resolved on February 27th with the implementation of a fix to correct the display issue.
We are currently experiencing difficulties with some Paypal connected accounts deposits from February 24th and are working on implementing a fix as soon as possible. Some merchants may see their payout as pending in the Zettle backoffice despite the funds having been processed successfully and without delay.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 02/27/2026 02:33PM
This incident has been resolved.
INVESTIGATING
23 days ago - at 02/25/2026 10:24AM
We are currently experiencing difficulties with some Paypal connected accounts deposits from February 24th and are working on implementing a fix as soon as possible. Some merchants may see their payout as pending in the Zettle backoffice despite the funds having been processed successfully and without delay.
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