Outage in SpotOn
SpotOn Dashboard Outage
Resolved Major
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Outage Details
We are currently investigating an issue impacting the RPOS and Express Dashboards, including access to Virtual Terminal. Users will see a 503 error when trying to access spoton.dashboard.com. Our team is working to identify the root cause and will provide an update within 30 minutes.
Components affected
SpotOn Merchant Dashboard SpotOn Virtual Terminal SpotOn Loyalty SpotOn Online OrderingLatest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/03/2025 02:04AM
The issue impacting Dashboard, Online Ordering, Reserve, and Virtual Terminal has been resolved. All services are fully operational.
MONITORING
25 days ago - at 06/03/2025 01:53AM
A fix has been implemented and we are monitoring progress. We will provide a final update within 1 hour to confirm no additional issues have been identified.
INVESTIGATING
25 days ago - at 06/03/2025 01:29AM
The team has identified the root cause and are implementing a fix. Services are beginning to come back online and we will continue to provide updates when services are fully operational.
INVESTIGATING
25 days ago - at 06/03/2025 01:02AM
The team continues to investigate and have expanded the impact to include Online Ordering and Reserve. Users are unable to enter payment information. We will provide an update every 15 minutes.
INVESTIGATING
25 days ago - at 06/03/2025 12:47AM
We are currently investigating an issue impacting the RPOS and Express Dashboards, including access to Virtual Terminal. Users will see a 503 error when trying to access spoton.dashboard.com. Our team is working to identify the root cause and will provide an update within 30 minutes.
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FreshKDS integration outage - 8 months ago
Restaurant reporting is degraded - 8 months ago
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