Outage in SpotOn
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Resolved MajorIncident Report
Summary AI Generated
Online orders from DoorDash, Uber Eats, and SpotOn Online Ordering were not displaying modifiers when orders reached the kitchen, impacting order accuracy for restaurant operations. The issue lasted approximately 38 minutes before recovery was detected and the incident was fully resolved.
We are currently investigating this issue.
Components affected
SpotOn Online OrderingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/10/2026 05:43PM
This incident has been resolved.
MONITORING
4 days ago - at 08/10/2026 05:25PM
Issue has been identified and we are seeing recovery.
INVESTIGATING
4 days ago - at 08/10/2026 05:07PM
We are currently investigating this issue.
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