Check if Zid is down, official outages, user-reported issues, and outages map.
Zid is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zid status data.
IsDown has tracked 38 incidents since started monitoring Zid status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Feb 18, 2025
11:40 AM CET
|
Major
Our store is currently experiencing downtime. We’re actively working on resolving the issue and w...
|
43 minutes |
Nov 14, 2024
10:38 AM CET
|
Major
Dear Merchants,
We are currently facing an issue impacting the POS and MyZid applications on bot...
|
about 3 hours |
Mar 12, 2024
07:55 PM CET
|
Minor
أعزاؤنا التجار
نحن نواجه حاليًا بطء في عملية الدفع عبر متاجرنا بسبب حجم كبير غير متوقع من الزيار...
|
about 2 hours |
Oct 29, 2023
01:31 PM CET
|
Major
تجارنا الاعزاء،
بحسب ما وردنا بأن البعض من عملائكم يواجهون مشكلة في الدخول لمتجركم في زد، ونؤكد ...
|
2 days |
May 19, 2023
07:58 PM CEST
|
Major
The incident affected all stores after realising one of our servers had an issue from a performan...
|
18 minutes |
Feb 06, 2023
04:51 PM CET
|
Major
We are currently investigating this issue.
|
10 minutes |
Jan 18, 2023
01:00 PM CET
|
Major
We are currently investigating this issue.
|
about 2 hours |
Nov 02, 2022
07:35 PM CET
|
Minor
We are currently investigating this issue.
|
26 minutes |
Sep 18, 2022
03:11 PM CEST
|
Major
We are in contact with Aramex to ensure we provide the details of the issue and expected resoluti...
|
about 2 hours |
Aug 09, 2022
09:53 AM CEST
|
Minor
Some stores are experiencing slowness
|
about 1 hour |
No comments yet
Component | Status |
---|---|
Stores | OK |
Merchant Dashboards | OK |
Mobile Apps | OK |
Third party services | OK |
ZidShip | OK |
ZidPay | OK |
API | OK |
E-commerce platform enabling merchants to create online stores, manage operations via dashboards, and integrate with mobile apps, shipping, payment solutions, and third-party services through an API.
Monitoring Zid since March 2022
Tracking 7 Zid services and regions
1 incident in 2025
Zid isn't down. You can check Zid status and incident details on the top of the page. IsDown continuously monitors Zid official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zid is currently operational. You can check Zid status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zid being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zid official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zid last outage was on February 18, 2025 with the title "Store Access Issues – Resolution in Progress"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zid and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zid is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zid's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Zid with maximum flexibility
IsDown monitors Zid for major outages. A major outage is when Zid experiences a critical issue that severely affects one or more services/regions. When Zid marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zid status page for minor outages. A minor outage is when Zid experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zid status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zid publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zid and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zid and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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