Outage in Shopify

Some merchants may experience issues submitting disputes

Resolved Minor

January 30, 2026 - Started 2 days ago - Lasted 34 minutes
Official incident page

Incident Report

We are investigating merchant facing issue which is impacting submitting dispute forms via the help centre https://www.shopify.com/legal/tools/report-an-issue or email links. We will keep you updated.

Components affected

Shopify Support

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Latest Updates ( sorted recent to last )

INVESTIGATING 2 days ago - at 01/30/2026 05:13AM

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