Compare uptime, outage statistics, and incident history between Shopify and Swell. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Status monitoring since February 2022
Experiencing degraded service
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Experiencing degraded service
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Data Processing Delays - Webhooks and Notifications
Our data processing infrastructure is running behind, which is causing delays in processing webhooks and notification...
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