Compare uptime, outage statistics, and incident history between Shopify and Ecwid. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Status monitoring since March 2021
[Outage] Some storefronts may be slowed down
One of our servers is having problems since August 7, 06:51 PM UTC. This causes low performance of some storefronts. ...
New products / product updates are not displaying in Featured Products / cate...
One of our servers has been experiencing issues since May 14, 1:30 UTC. This is causing new products and product chan...
Ecwid storefronts and control panels are unavailable
Ecwid control panels and storefronts are not loading or are loading slowly: You may see the 'We are having technical...
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