Compare uptime, outage statistics, and incident history between Shopify and Ecwid. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Help Center and Live Chat are unavailable
Our Help Center and live chat support may be intermittently unavailable due to a technical issue. Sidekick may also b...
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Status monitoring since March 2021
Orders and products are missing in some stores
In some of the stores products and orders might be missing. Your data is intact and we're already working on bringing...
Placeholders are displayed instead of text in email notifications, Instant Si...
We're currently experiencing an issue where text in customer and admin email notifications, the Instant Site editor, ...
Order tax invoices are not generated and order notifications are sent with delay
We are experiencing an issue that relates to the order tax invoices generation and notification emails delivery from ...
14-day free trial · No credit card required · No code required