Compare uptime, outage statistics, and incident history between Shopify and Volusion. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Status monitoring since January 2021
Tax Rate Partial Outage
We have identified a partial Tax Rate outage on the Phone Orders page and are currently investigating. We will update...
Intermittent Slowness and Errors on some Site Designer Stores
We are currently investigating an issue causing intermittent slowness and connection errors on storefronts using Site...
Intermittent Errors on Some Stores
We are currently investigating an issue causing intermittent errors on storefronts using Site Designer. Our engineeri...
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