Compare uptime, outage statistics, and incident history between Shopify and Volusion. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Help Center and Live Chat are unavailable
Our Help Center and live chat support may be intermittently unavailable due to a technical issue. Sidekick may also b...
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Status monitoring since January 2021
Unable to view Email spam prevention DNS records
We have received reports of merchants experiencing an issue when going to Design > Email Templates and clicking to...
Intermittent payment decline on PayFlow Pro
We are currently investigating an situation intermittently preventing credit card orders on merchant stores using Pay...
Outage on Some Site Designer Stores
Some Site Designer sites are currently down. We are investigating this issue and will provide updates as soon as poss...
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