Compare uptime, outage statistics, and incident history between Shopify and Lightspeed. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Some merchants and buyers may encounter error messages with one or more of th...
Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investi...
Klarna payment gateway is experiencing degraded performance
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performa...
Chat support on Shopify Help Center is temporarily unavailable
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating an...
Status monitoring since May 2020
Lightspeed Restaurant (O-Series): Some older network printers not printing on...
We are aware that some venues have reported printing problems after the Lightspeed Restaurant iOS POS app updated to ...
Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX ...
We have received reports that some CA merchants have been unable to process AMEX transactions since 4 September 2026 ...
X-Series: On-Account payments not updating
We are aware of an issue where on-account payment information is not updating as expected. Our team is currently inv...
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