Compare uptime, outage statistics, and incident history between Shopify and Lightspeed. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Shop App, Shop Pay & Shop Pay Installments are unavailable
The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installme...
Some customers experiencing issues with the Shop App
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
Shopify Admins are experiencing degraded performance
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as p...
Status monitoring since May 2020
Lightspeed Retail (X-Series): Retail POS iOS Crashes
The issue has been identified and a fix is being implemented.
Purchase Order Variant Selector Not Appearing
We are investigating an issue affecting some X-Series customers who are unable to select product variants when creati...
K-Series local payment processing degraded
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to acce...
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