Compare uptime, outage statistics, and incident history between Shopify and Lightspeed. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Status monitoring since May 2020
Lightspeed Restaurant (O-Series): Some older network printers not printing on...
We are aware that some venues have reported printing problems after the Lightspeed Restaurant iOS POS app updated to ...
Transaction Processing
We are aware of an issue impacting some customers’ ability to process Lightspeed Payments transactions. Card payments...
Lightspeed eCom (E-Series): Some storefronts have degraded performance
One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly. ...
14-day free trial · No credit card required · No code required