Compare uptime, outage statistics, and incident history between Shopify and Big Cartel. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Help Center and Live Chat are unavailable
Our Help Center and live chat support may be intermittently unavailable due to a technical issue. Sidekick may also b...
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Status monitoring since April 2020
Image Upload Issues in the Admin
We're looking into a problem causing images in the admin area not to load. We'll be providing updates here once we le...
Page loading problems
Our team is looking into a problem with Big Cartel store and admin pages not loading. So sorry for the hassle! We'll ...
Problem with Big Cartel checkouts and image uploads
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the trouble - we know h...
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