Compare uptime, outage statistics, and incident history between Shopify and Big Cartel. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Some merchants and buyers may encounter error messages with one or more of th...
Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investi...
Klarna payment gateway is experiencing degraded performance
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performa...
Chat support on Shopify Help Center is temporarily unavailable
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating an...
Status monitoring since April 2020
Image Upload Issues in the Admin
We're looking into a problem causing images in the admin area not to load. We'll be providing updates here once we le...
Page loading problems
Our team is looking into a problem with Big Cartel store and admin pages not loading. So sorry for the hassle! We'll ...
Problem with Big Cartel checkouts and image uploads
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the trouble - we know h...
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