Compare uptime, outage statistics, and incident history between Shopify and Big Cartel. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
Status monitoring since April 2020
Image Upload Issues in the Admin
We're looking into a problem causing images in the admin area not to load. We'll be providing updates here once we le...
Page loading problems
Our team is looking into a problem with Big Cartel store and admin pages not loading. So sorry for the hassle! We'll ...
Problem with Big Cartel checkouts and image uploads
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the trouble - we know h...
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