Outage in Canva
Some users may have issues using Canva
Resolved MajorIncident Report
Summary AI Generated
A 23-minute incident on Canva caused some users to be shown an incorrect subscription status. The issue was identified and resolved without further escalation.
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/13/2026 11:17PM
This incident is now resolved. Thank you for your patience and understanding.
IDENTIFIED
5 days ago - at 07/13/2026 11:04PM
The issue has been identified:
- Users are shown the wrong status of their subscription
INVESTIGATING
5 days ago - at 07/13/2026 10:57PM
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
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