Outage in Canva
Some users may have issues downloading video designs
Resolved MajorIncident Report
Summary AI Generated
Canva experienced a major incident lasting approximately 9 hours in which some users were unable to download video designs. The issue affected the Design Downloads/Sharing component. The incident was identified and resolved by Canva's engineering team without further escalation.
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Components affected
Canva Design Downloads / SharingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/12/2026 05:29PM
This incident is now resolved. Thank you for your patience and understanding.
IDENTIFIED
6 days ago - at 07/12/2026 08:38AM
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
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