Check if Intercom AU is down, official outages, user-reported issues, and outages map.
Intercom AU is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 42 incidents since started monitoring Intercom AU status in June 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Intercom AU outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
07:00 PM CEST
|
Minor
We’re seeing issues with our Slack and Phone integrations caused by outages affecting both Slack ...
|
about 15 hours |
|
Oct 20, 2025
11:00 AM CEST
|
Minor
AWS US-East-1 is experiencing a major outage impacting Fin over Phone across all regions. We’re a...
|
about 4 hours |
|
Oct 20, 2025
09:00 AM CEST
|
Major
We're seeing issues with where is occurring. Our t...
|
17 minutes |
|
Oct 01, 2025
11:24 AM CEST
|
Minor
Safari 26 has broken the Intercom messenger when "Advanced Tracking and Fingerprinting Protection...
|
about 1 hour |
|
Sep 23, 2025
11:33 AM CEST
|
Major
We're seeing issues with our connection to Facebooks API endpoints resulting in conversations fai...
|
about 5 hours |
|
Sep 10, 2025
06:42 PM CEST
|
Minor
We're observing issues with Fin replying to conversations. The team is actively investigating and...
|
20 minutes |
|
Sep 05, 2025
03:51 PM CEST
|
Minor
We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware an...
|
25 minutes |
|
Sep 04, 2025
12:41 PM CEST
|
Minor
We're seeing issues with the inbox where conversations are not loading fully. Our team is aware a...
|
21 minutes |
|
Aug 14, 2025
07:25 PM CEST
|
Minor
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confide...
|
12 minutes |
|
May 08, 2025
11:08 PM CEST
|
Minor
We’re currently experiencing delays in sending messages over Instagram. Our team is aware of the ...
|
about 2 hours |
See what users are saying about Intercom AU issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details |
|---|---|---|
| Automations & AI Features status | OK | View details |
| Developers status | OK | View details |
| Help Desk & Help Center status | OK | View details |
| Platform status | OK | View details |
| Proactive Support status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Intercom AU. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Intercom AU is a customer communication platform that includes a help desk, proactive support, and AI-driven automations for engaging and assisting users effectively.
Monitoring Intercom AU since June 2024
Tracking 5 Intercom AU services and regions
22 incidents in 2025
IsDown is a status page aggregator that monitors if Intercom AU and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Intercom AU, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Intercom AU (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Intercom AU's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom AU and other services.
IsDown checks Intercom AU official status page for major/minor outages or downtimes. A major outage is when Intercom AU experiences a critical issue that severely affects one or more services/regions. A minor incident is when Intercom AU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Intercom AU outage, we send you an alert and update your dashboard and status page.
Intercom AU and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Intercom AU status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom AU and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Intercom AU but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Intercom AU and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Intercom AU and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Intercom AU down?'
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While Downdetector relies on user-submitted reports to detect Intercom AU outages, IsDown monitors Intercom AU's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Intercom AU status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Intercom AU in a single dashboard. | ||
| Instant Intercom AU outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Intercom AU official status and user-reported issues. | ||
| Maintenance feed for Intercom AU | ||
| Granular alerts filtering by Intercom AU components and regions. |
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Intercom AU isn't down. You can check Intercom AU status and incident details on the top of the page. IsDown continuously monitors Intercom AU official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Intercom AU is currently operational. You can check Intercom AU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Intercom AU being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Intercom AU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom AU last outage was on October 20, 2025 with the title "Issues with Intercom Slack and Phone integrations"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom AU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Intercom AU is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Intercom AU's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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