Intercom AU is having a minor outage
Updated
We have been experiencing increased error rates for Fin Copilot and Customer Answers since 23:20UTC, due to an outage with our third party LLM provider OpenAI. We are working with them on remediati...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 20 incidents since started monitoring Intercom AU status in June 2024.
2 days ago · lasted 5 minutes
We're seeing issues with the Help Desk where links to conversations in the sidebar are loading a blank page since 17:50 UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️. More details
7 days ago · lasted about 1 hour
We're seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️. More details
We've tracked and collected 20 incidents since started monitoring Intercom AU status
Number of Incidents
3 issues
Last incident
0 days ago
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IsDown offers an easy way to monitor Intercom AU with maximum flexibility
IsDown monitors Intercom AU for major outages. A major outage is when Intercom AU experiences a critical issue that severely affects one or more services/regions. When Intercom AU marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Intercom AU status page for minor outages. A minor outage is when Intercom AU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Intercom AU status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom AU and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Intercom AU and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Intercom AU is down. You can check Intercom AU status and incident details on the top of the page. IsDown continuously monitors Intercom AU official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Intercom AU seems to be having problems. You can check Intercom AU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Intercom AU might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Intercom AU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom AU last outage was on December 12, 2024 with the title "Increased error rate for Copilot and Custom Answers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom AU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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