Check if Intercom AU is down, recent outages, user-reported issues, and outages map.
Intercom AU is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 38 incidents since started monitoring Intercom AU status in June 2024. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 23, 2025
11:33 AM CEST
|
Major | Facebook integration issues | about 5 hours |
|
Sep 10, 2025
06:42 PM CEST
|
Minor | Fin not replying to conversations | 20 minutes |
|
Sep 05, 2025
03:51 PM CEST
|
Minor | Messenger not loading on Shopify Admin Pages | 25 minutes |
|
Sep 04, 2025
12:41 PM CEST
|
Minor | Conversations not loading correctly in the Inbox | 21 minutes |
|
Aug 14, 2025
07:25 PM CEST
|
Minor | Help centers failing to load | 12 minutes |
|
May 08, 2025
11:08 PM CEST
|
Minor | Degraded performance in Instagram messaging | about 2 hours |
|
Apr 30, 2025
11:20 AM CEST
|
Minor | Degraded performance on email delivery | about 24 hours |
|
Mar 31, 2025
07:42 PM CEST
|
Minor | Disruption to calls with Phone | about 1 hour |
|
Mar 31, 2025
01:00 PM CEST
|
Major | Problems with our APIs in all regions. | about 3 hours |
|
Mar 12, 2025
10:45 AM CET
|
Minor | Increased latency and errors in the Intercom Inbox | 14 minutes |
No comments yet
| Component | Status |
|---|---|
| Automations & AI Features | OK |
| Help Desk & Help Center | OK |
| Proactive Support | OK |
| Platform | OK |
| Developers | OK |
Monitoring Intercom AU since June 2024
Tracking 5 Intercom AU services and regions
18 incidents in 2025
Number of Incidents
4 issues
Last incident
7 days ago
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Services commonly monitored together with Intercom AU
Intercom AU isn't down. You can check Intercom AU status and incident details on the top of the page. IsDown continuously monitors Intercom AU official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Intercom AU is currently operational. You can check Intercom AU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Intercom AU being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Intercom AU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Intercom AU last outage was on September 23, 2025 with the title "Facebook integration issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom AU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Intercom AU with maximum flexibility
IsDown monitors Intercom AU for major outages. A major outage is when Intercom AU experiences a critical issue that severely affects one or more services/regions. When Intercom AU marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Intercom AU status page for minor outages. A minor outage is when Intercom AU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Intercom AU status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Intercom AU and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Intercom AU and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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