Compare the status, incidents stats and history between Intercom AU and Intercom US
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We’re currently experiencing delays in sending messages over Instagram. Our team is aware of the issue and actively investigating. We’ll provide updates here as soon as we have more information. Th...
We have identified an incident where some customers may be experiencing email deliverability issues. Some customers may be experiencing higher than normal bounce rates. Our team is aware and inves...
We are aware of disruption to widespread disruption to calls made with Phone. The cause of this is an issue in our phone service vendor. We are monitoring the situation.
Some customers are experiencing issues when switching between workspaces. As a workaround for now try use a browser in incognito mode and refresh your browser cache. Our team is aware and invest...
A database issue has caused most Intercom features to break in the USA region for fewer than 1% of customers. We are working with our database provider to restore service.
We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.
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