Intercom AU vs. Intercom EU

Compare the status, incidents stats and history between Intercom AU and Intercom EU

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Intercom AU

Intercom AU current official status is Operational

Statistics

3
Incidents in the last 7 days
3
Incidents in the last 30 days
11
Incidents in the last 90 days

Latest incidents

Resolved Increased error rate for Copilot and Custom Answers

We have been experiencing increased error rates for Fin Copilot and Customer Answers since 23:20UTC, due to an outage with our third party LLM provider OpenAI. We are working with them on remediati...

about 5 hours ago Official incident report
Resolved Links to conversations in the Help Desk sidebar loading a blank page

We're seeing issues with the Help Desk where links to conversations in the sidebar are loading a blank page since 17:50 UTC. Our team is aware and investigating the issue. We’ll update you here as ...

Resolved Increased errors rates across AI functionality

We're seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the inbox. Our team is aware and investigating the issue. We’ll update you here as soo...

Intercom EU

Intercom EU current official status is Operational

Statistics

2
Incidents in the last 7 days
3
Incidents in the last 30 days
10
Incidents in the last 90 days

Latest incidents

Resolved Increased error rate for Copilot and Custom Answers

We have been experiencing increased error rates for Fin Copilot and Customer Answers since 23:20UTC, due to an outage with our third party LLM provider OpenAI. We are working with them on remediati...

about 5 hours ago Official incident report
Resolved Links to conversations in the Help Desk sidebar loading a blank page

We're seeing issues with the Help Desk where links to conversations in the sidebar are loading a blank page since 17:50 UTC. Our team is aware and investigating the issue. We’ll update you here as ...

Resolved Increased Error Rates and Latencies across Intercom

We're seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the product. Our team is aware and investigating the issue. We’ll update you here as s...

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime