Check if Simplr is down, official outages, user-reported issues, and outages map.
Simplr is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 28 incidents since started monitoring Simplr status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Simplr outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Feb 28, 2025 04:21 PM EST | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue. We will give an update soon.
                                             | 40 minutes | 
| Feb 20, 2024 12:25 PM EST | 
                                              
                                                Major
                                              
                                             Latency in the platform has been identified. We are currently working on a fix for this.
                                             | Ongoing | 
| Dec 12, 2023 02:44 PM EST | 
                                              
                                                Minor
                                              
                                             This incident has been resolved.
                                             | Ongoing | 
| Aug 24, 2023 01:30 AM EDT | 
                                              
                                                Minor
                                              
                                             Outage due to infrastructure changes - cluster migration. Change rolled back and services recovered.
                                             | Ongoing | 
| May 30, 2023 01:30 PM EDT | 
                                              
                                                Minor
                                              
                                             Authorization issue with Salesforce backend. Recovered after our service was restarted.
                                             | Ongoing | 
| May 22, 2023 03:00 AM EDT | 
                                              
                                                Minor
                                              
                                             Zendesk Chat Partial outage due to maintenance on the zedesk end
                                             | Ongoing | 
| Mar 15, 2023 08:30 PM EDT | 
                                              
                                                Minor
                                              
                                             Autorouting stopped worked. Service was restored after expired keys were rotated
                                             | Ongoing | 
| Mar 07, 2023 12:30 PM EST | 
                                              
                                                Minor
                                              
                                             Release caused issues and had to be rolled back. Redeployed after code fix.
                                             | Ongoing | 
| Feb 22, 2023 05:00 PM EST | 
                                              
                                                Minor
                                              
                                             Integration was not working with one ticketing system. Service was fully restored after 3 hours
                                             | Ongoing | 
| Jan 20, 2023 07:00 PM EST | 
                                              
                                                Minor
                                              
                                             Tickets were not getting created for Bold integration. Code fix restored the service after 5 hour...
                                             | Ongoing | 
 
    See what users are saying about Simplr issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| Simplr Business Portal | OK | 
| SimplrFlex Expert Portal | OK | 
| Simplr Services Platform | OK | 
Customer support outsourcing service that provides businesses with scalable customer service solutions through its business portal, expert portal, and services platform.
Monitoring Simplr since January 2025
Tracking 3 Simplr services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if Simplr and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Simplr, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Simplr (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Simplr's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simplr and other services.
 
            IsDown checks Simplr official status page for major/minor outages or downtimes. A major outage is when Simplr experiences a critical issue that severely affects one or more services/regions. A minor incident is when Simplr experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Simplr outage, we send you an alert and update your dashboard and status page.
Simplr and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Simplr status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Simplr publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Simplr and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Simplr but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simplr and other services.
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                        IsDown integrates with 20+ tools. Connect the status of Simplr and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Simplr down?'
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                        While Downdetector relies on user-submitted reports to detect Simplr outages, IsDown monitors Simplr's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Simplr status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Simplr in a single dashboard. | ||
| Instant Simplr outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Simplr official status and user-reported issues. | ||
| Maintenance feed for Simplr | ||
| Granular alerts filtering by Simplr components and regions. | 
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Simplr isn't down. You can check Simplr status and incident details on the top of the page. IsDown continuously monitors Simplr official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Simplr is currently operational. You can check Simplr status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Simplr being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Simplr official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Simplr last outage was on February 28, 2025 with the title "Platform Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simplr and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Simplr is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simplr's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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