Is Gainsight Down? Check current status

Check if Gainsight is down, official outages, user-reported issues, and outages map.

Current Gainsight status

Gainsight status updated

Gainsight is having a major outage

Gainsight status was last checked by IsDown on at , and appears to be having issues. We've received 0 user reports in the past 24 hours.

Salesforce Connection Restoration

started 24 days ago
We are investigating reports of Salesforce Connection failures. We will update soon as we have more details.
Check details & latest updates

Gainsight not working for you?

Gainsight service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Gainsight Outage Map

View Gainsight Reports Map

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  • Track outages in real-time
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Gainsight recent outages and downtime history

IsDown has tracked 95 incidents since started monitoring Gainsight status in December 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gainsight outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 26, 2025
07:40 PM UTC
Major
SSO Login failures
We are investigating login issues for a subset of customers using GSuite for SSO.
7 days
Nov 18, 2025
02:13 PM UTC
Minor
Insight Agent - Powered by Staircase AI - Availability issues
Insight Agent - Powered by Staircase AI is experiencing availability issue due to service degrad...
about 2 hours
Oct 20, 2025
09:52 AM UTC
Minor
Gainsight CS US1 - Queues blocked Temporarily
We are observing an ongoing incident with our upstream service provider, Amazon Web Services (AWS...
1 day
Aug 14, 2025
10:17 AM UTC
Minor
Gainsight CS - US1 - Rules Delays for a subset of customers
We are investigating an issue in CS US1 region causing delays in the Rules processing and failure...
about 6 hours
Aug 11, 2025
02:05 PM UTC
Minor
Gainsight CS pages not loading from Salesforce Envrionment
We are investigating new reports of Gainsight CS pages not loading when accessing from within Sa...
1 day
Aug 11, 2025
12:02 PM UTC
Minor
Gainsight CS pages not loading from Salesforce Envrionment
We are investigating reports of some Gainsight CS pages not loading when accessing from within ...
about 1 hour
May 27, 2025
09:25 PM UTC
Minor
CS - US1: Investigating Elevated Error Rates
We are investigating a sudden increase in error rates which may lead to degraded performance or s...
about 4 hours
May 08, 2025
03:34 PM UTC
Minor
CS - EU: Investigating Elevated Error Rates
We are investigating a sudden increase in error rates which may lead to degraded performance or s...
about 3 hours
Jan 23, 2025
09:20 AM UTC
Minor
Gainsight CS - US1 - Latency
We are investigating reports of latency in processing queues of CS-US1 environment. We will post ...
about 2 hours
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Be the first to know when Gainsight goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Gainsight status

See what users are saying about Gainsight issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Gainsight Rules are failing.

  • J - Slow loading & pages not working.

  • Dana - Timeline activities and dashboards will not load. .

  • Joe - It won't resolve through Okta when all other apps will resolve to use them. I get a 504 Gateway Time-out.

  • Todd - Gainsight has not been accessible for a very large portion of our global team since early this morning U.S. time and we still do not have a resolution in sight. Our users get to Co-Pilot using the Gainsight NXT Tab in Salesforce but than cannot go any further. Yet many of our users are able to ....

  • Eric - Users are experiencing issues logging in. Informed by Gainsight this is impacting multiple customers.

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View all services Start Monitoring Your Dependencies

Customer success platform that integrates data management, analytics, and automation to drive engagement and retention strategies.

Monitoring Gainsight since December 2021

Tracking 4 Gainsight services and regions

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10 incidents in 2025

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How to monitor the status of Gainsight and all your dependencies?

IsDown is a status page aggregator that monitors if Gainsight and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Gainsight, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Gainsight?

IsDown monitors Gainsight health in almost real-time

Every few minutes we go to the status page of Gainsight (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Gainsight's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Gainsight, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gainsight and other services.

One status page to monitor all your external dependencies

What you get when monitoring Gainsight with IsDown

Track Gainsight incidents and downtimes by severity

IsDown checks Gainsight official status page for major/minor outages or downtimes. A major outage is when Gainsight experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gainsight experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gainsight outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Gainsight

Gainsight and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Gainsight outages and downtimes

IsDown collects all information from the outages published in Gainsight status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Gainsight maintenance events

Gainsight publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Gainsight outages that impact your business

IsDown monitors Gainsight and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Gainsight but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Gainsight and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Gainsight and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Gainsight or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gainsight and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Gainsight or other services

Send outage information from Gainsight and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Gainsight and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Gainsight and other services to your tools

Share Gainsight status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Gainsight down?'

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Share Gainsight status in your status page

Gainsight Downdetector vs IsDown

Need similar to Downdetector Gainsight alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Gainsight outages, IsDown monitors Gainsight's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Gainsight status page monitoring with real-time incident details.
Monitor 4,600+ services including Gainsight in a single dashboard.
Instant Gainsight outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Gainsight official status and user-reported issues.
Maintenance feed for Gainsight
Granular alerts filtering by Gainsight components and regions.
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Frequently Asked Questions

Is Gainsight down today?

Gainsight is down. You can check Gainsight status and incident details on the top of the page. IsDown continuously monitors Gainsight official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gainsight status?

Gainsight seems to be having problems. You can check Gainsight status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gainsight outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Gainsight down today or just slow?

Yes, Gainsight might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Gainsight outages detected?

IsDown monitors the Gainsight official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gainsight having an outage right now?

Gainsight last outage was on November 26, 2025 with the title "SSO Login failures"

How to check if Gainsight is down?

Why use IsDown to monitor Gainsight instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gainsight and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gainsight?

IsDown and DownDetector help users determine if Gainsight is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gainsight's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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