Outage in Gainsight
Salesforce Service Disruption - Cascading impact on Gainsight CS functionality
Resolved MinorIncident Report
Summary AI Generated
A Salesforce-side outage caused service degradation and intermittent connectivity errors for Gainsight CS customers using Salesforce as their data source. The Gainsight application was affected for approximately 8.6 hours before the incident was fully resolved.
Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side.
More details about the issue are here: https://status.salesforce.com/incidents/20004433
Components affected
Gainsight ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 09/16/2026 07:10PM
This incident has been resolved.
More details here: https://status.salesforce.com/incidents/20004433
INVESTIGATING
19 days ago - at 09/16/2026 10:34AM
Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side.
More details about the issue are here: https://status.salesforce.com/incidents/20004433
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