Check if Canopy is down, official outages, user-reported issues, and outages map.
Canopy is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about Canopy issues that impacted them and how they are affected by the outage.
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IsDown has tracked 10 incidents since started monitoring Canopy status in December 2025. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Canopy outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Feb 13, 2023
09:11 PM UTC
|
Minor
Canopy is experiencing an issue related to automation. Our team is addressing it, and we will kee...
|
about 1 hour |
|
Feb 07, 2023
06:07 PM UTC
|
Minor
This morning, the practitioner and client applications experienced slowness or lag causing some u...
|
less than a minute |
|
Dec 16, 2022
08:17 PM UTC
|
Minor
Related to an earlier incident, invites, eSignatures, reminder emails, notifications, and invoici...
|
about 21 hours |
|
Dec 16, 2022
05:59 PM UTC
|
Minor
This issue is impacting MFA codes that are emailed to documented email addresses. This is delayin...
|
about 1 hour |
|
Dec 12, 2022
04:42 PM UTC
|
Minor
An unexpected AWS configuration caused an unexpected outage. We resolved this in a few minutes.
|
less than a minute |
|
Jun 21, 2022
09:00 PM UTC
|
Minor
A change was made by development operations to support handling of large files for the Virtual Dr...
|
less than a minute |
|
Jan 31, 2022
07:47 PM UTC
|
Minor
We have identified the underlying cause and consider this incident resolved, but will continue to...
|
less than a minute |
|
Dec 15, 2021
04:00 PM UTC
|
Minor
AWS experienced a widespread network outage across the US-WEST region preventing customers from a...
|
28 minutes |
|
Apr 08, 2021
08:45 AM UTC
|
Major
Our servers had an interruption, which has taken the site offline. Backup procedures are being im...
|
about 14 hours |
|
Dec 30, 2020
04:41 PM UTC
|
Minor
Planned maintenance of the site which will be down from 10pm EST to 11PM EST
|
4 months |
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
| Component | Status | Details |
|---|---|---|
| Client Applications status | OK | View details |
| Practitioner Application status | OK | View details |
| Support Resources status | OK | View details |
IsDown is a status page aggregator that monitors if Canopy and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Canopy, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Canopy (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Canopy's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Canopy and other services.
IsDown checks Canopy official status page for major/minor outages or downtimes. A major outage is when Canopy experiences a critical issue that severely affects one or more services/regions. A minor incident is when Canopy experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Canopy outage, we send you an alert and update your dashboard and status page.
Canopy and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Canopy status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Canopy publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Canopy and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Canopy but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Canopy and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Canopy and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Canopy down?'
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Need similar to Downdetector Canopy alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Canopy outages, IsDown monitors Canopy's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Canopy status page monitoring with real-time incident details. | ||
| Monitor 5,350+ services including Canopy in a single dashboard. | ||
| Instant Canopy outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Canopy official status and user-reported issues. | ||
| Maintenance feed for Canopy | ||
| Granular alerts filtering by Canopy components and regions. |
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Canopy isn't down. You can check Canopy status and incident details on the top of the page. IsDown continuously monitors Canopy official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Canopy is currently operational. You can check Canopy status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Canopy being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Canopy official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Canopy last outage was on December 30, 2020 with the title "Planned site maintenance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canopy and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Canopy is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Canopy's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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