Is HelpSpot Down? Check current status

Check if HelpSpot is down, official outages, user-reported issues, and outages map.

Current HelpSpot status

HelpSpot is working normally

Updated from HelpSpot official status page

HelpSpot not working for you?

HelpSpot service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
HelpSpot Outage Map

View HelpSpot Reports Map

Be the first to know when HelpSpot goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

HelpSpot recent outages and downtime history

IsDown has tracked 1 incident since started monitoring HelpSpot status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official HelpSpot outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jul 11, 2025
10:20 AM EDT
Major
HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues
We are currently investigating this incident. This only affects @[helpspotmail.com](http://helpsp...
22 minutes
Sign up to check more outage history

Be the first to know when HelpSpot goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about HelpSpot status

See what users are saying about HelpSpot issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

HelpSpot components or services current status

Component Status
AWS Infrastructure OK
HelpSpot Cloud EU OK
HelpSpot Cloud US OK
HelpSpot Hosted Email OK
Third Party Integrations OK

HelpSpot is a customer support software offering cloud-based solutions, hosted email services, and integration with third-party applications, all built on AWS infrastructure.

Monitoring HelpSpot since January 2025

Tracking 5 HelpSpot services and regions

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of HelpSpot and all your dependencies?

IsDown is a status page aggregator that monitors if HelpSpot and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when HelpSpot, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors HelpSpot?

IsDown monitors HelpSpot health in almost real-time

Every few minutes we go to the status page of HelpSpot (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of HelpSpot's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in HelpSpot, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HelpSpot and other services.

One status page to monitor all your external dependencies

What you get when monitoring HelpSpot with IsDown

Track HelpSpot incidents and downtimes by severity

IsDown checks HelpSpot official status page for major/minor outages or downtimes. A major outage is when HelpSpot experiences a critical issue that severely affects one or more services/regions. A minor incident is when HelpSpot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HelpSpot outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with HelpSpot

HelpSpot and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of HelpSpot outages and downtimes

IsDown collects all information from the outages published in HelpSpot status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the HelpSpot outages that impact your business

IsDown monitors HelpSpot and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor HelpSpot but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor HelpSpot and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor HelpSpot and all your external dependencies in real-time

Get notified imediatelly when there's an issue with HelpSpot or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HelpSpot and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with HelpSpot or other services

Send outage information from HelpSpot and other services to your tools

IsDown integrates with 20+ tools. Connect the status of HelpSpot and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from HelpSpot and other services to your tools

Share HelpSpot status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is HelpSpot down?'

Start Monitoring for Free
Share HelpSpot status in your status page

HelpSpot Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect HelpSpot outages, IsDown monitors HelpSpot's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official HelpSpot status page monitoring with real-time incident details.
Monitor 4,522+ services including HelpSpot in a single dashboard.
Instant HelpSpot outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of HelpSpot official status and user-reported issues.
Maintenance feed for HelpSpot
Granular alerts filtering by HelpSpot components and regions.
Start Monitoring HelpSpot with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is HelpSpot down today?

HelpSpot isn't down. You can check HelpSpot status and incident details on the top of the page. IsDown continuously monitors HelpSpot official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current HelpSpot status?

HelpSpot is currently operational. You can check HelpSpot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a HelpSpot outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is HelpSpot down today or just slow?

Currently there's no report of HelpSpot being slow. Check on the top of the page if there are any reported problems by other users.

How are HelpSpot outages detected?

IsDown monitors the HelpSpot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is HelpSpot having an outage right now?

HelpSpot last outage was on July 11, 2025 with the title "HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues"

How to check if HelpSpot is down?

Why use IsDown to monitor HelpSpot instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HelpSpot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring HelpSpot?

IsDown and DownDetector help users determine if HelpSpot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HelpSpot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor HelpSpot and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required