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Outage in HelpSpot

Small subset of helpspot servers reporting connectivity issues.

Resolved Minor
September 02, 2026 - Started 14 days ago - Lasted 23 minutes

Incident Report

We have identified the issue are are applying a fix to each affected instance.
Components affected
HelpSpot Cloud US HelpSpot Cloud EU

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Latest Updates ( sorted recent to last )
IDENTIFIED 14 days ago - at 09/02/2026 08:43PM

We have identified the issue are are applying a fix to each affected instance.

INVESTIGATING 14 days ago - at 09/02/2026 08:35PM

We are currently investigating this incident.

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