TrustPilot is operational
Updated
We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our i...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Symprove
2 months agogiving me an exclamation mark when i try to logon
Chris
7 months agoMy review haven’t been staying… both one star reviews and five star reviews. I have followed trustpilot guidelines yet no luck
IsDown has tracked 128 incidents since started monitoring TrustPilot status in May 2020.
9 days ago · lasted about 4 hours
Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience. More details
22 days ago · lasted about 6 hours
Degraded performance on consumer profile pages. We are currently investigating. More details
We've tracked and collected 128 incidents since started monitoring TrustPilot status
Monitoring 9 TrustPilot services and regions
6 incidents in 2025
Number of Incidents
4 issues
Last incident
2 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor TrustPilot with maximum flexibility
IsDown monitors TrustPilot for major outages. A major outage is when TrustPilot experiences a critical issue that severely affects one or more services/regions. When TrustPilot marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TrustPilot status page for minor outages. A minor outage is when TrustPilot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TrustPilot status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TrustPilot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TrustPilot and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TrustPilot and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
TrustPilot isn't down. You can check TrustPilot status and incident details on the top of the page. IsDown continuously monitors TrustPilot official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TrustPilot is currently operational. You can check TrustPilot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, TrustPilot might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the TrustPilot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TrustPilot last outage was on April 03, 2025 with the title "Integration Product Catalog Update Delays"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TrustPilot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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