Outage in TrustPilot

Degraded TrustBox performance

Resolved Minor

November 14, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

Components affected

TrustPilot TrustBoxes

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 11/14/2025 09:22AM

This incident has been resolved.

MONITORING about 10 hours ago - at 11/14/2025 08:22AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 10 hours ago - at 11/14/2025 07:55AM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 11/14/2025 07:21AM

We're experiencing an elevated level of TrustBox errors and are currently looking into the issue.

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