Trustpilot's business portal (business.trustpilot.com) experienced degraded access for approximately 3.4 hours on September 30, 2026. During the incident, users were unable to reliably access the main business domain, though regional subdomains remained available as a workaround. The issue was identified and fully resolved, with all services returning to normal operation.
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This incident is now resolved and everything is working as expected
We've identified an issue with https://business.trustpilot.com/.
For now, users can access specific sub-domains such as:
https://ie.business.trustpilot.com
https://jp.business.trustpilot.com
https://pt.business.trustpilot.com
https://no.business.trustpilot.com
https://ca.business.trustpilot.com
https://nl-be.business.trustpilot.com
https://uk.business.trustpilot.com
https://fr.business.trustpilot.com
https://dk.business.trustpilot.com
https://es.business.trustpilot.com
https://se.business.trustpilot.com
https://nl.business.trustpilot.com
https://au.business.trustpilot.com
https://fr-be.business.trustpilot.com
https://br.business.trustpilot.com
https://fi.business.trustpilot.com
https://de.business.trustpilot.com
https://it.business.trustpilot.com
https://nz.business.trustpilot.com
https://pl.business.trustpilot.com
https://at.business.trustpilot.com
https://ch.business.trustpilot.com
Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
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