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Outage in TrustPilot

Degraded performance: Business website

Resolved Minor
September 30, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Trustpilot's business portal (business.trustpilot.com) experienced degraded access for approximately 3.4 hours on September 30, 2026. During the incident, users were unable to reliably access the main business domain, though regional subdomains remained available as a workaround. The issue was identified and fully resolved, with all services returning to normal operation.

Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/30/2026 09:23PM

This incident is now resolved and everything is working as expected

IDENTIFIED 7 days ago - at 09/30/2026 08:29PM

We've identified an issue with https://business.trustpilot.com/.
For now, users can access specific sub-domains such as:
https://ie.business.trustpilot.com
https://jp.business.trustpilot.com
https://pt.business.trustpilot.com
https://no.business.trustpilot.com
https://ca.business.trustpilot.com
https://nl-be.business.trustpilot.com
https://uk.business.trustpilot.com
https://fr.business.trustpilot.com
https://dk.business.trustpilot.com
https://es.business.trustpilot.com
https://se.business.trustpilot.com
https://nl.business.trustpilot.com
https://au.business.trustpilot.com
https://fr-be.business.trustpilot.com
https://br.business.trustpilot.com
https://fi.business.trustpilot.com
https://de.business.trustpilot.com
https://it.business.trustpilot.com
https://nz.business.trustpilot.com
https://pl.business.trustpilot.com
https://at.business.trustpilot.com
https://ch.business.trustpilot.com

INVESTIGATING 8 days ago - at 09/30/2026 06:04PM

Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

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