Outage in TrustPilot

Delays in Publishing Reviews

Resolved Minor

June 12, 2025 - Started 10 months ago - Lasted 13 minutes
Official incident page

Incident Report

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 11:23AM

The incident has now been resolved. Thank you for your patience and unerstanding.

MONITORING 10 months ago - at 06/12/2025 11:20AM

We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

IDENTIFIED 10 months ago - at 06/12/2025 11:19AM

We have identified the root cause and taken steps to resolve the issue.

INVESTIGATING 10 months ago - at 06/12/2025 11:13AM

This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

INVESTIGATING 10 months ago - at 06/12/2025 11:12AM

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

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