Outage in TrustPilot

Delays in Publishing Reviews

Resolved Minor
June 12, 2025 - Started 4 days ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/12/2025 11:23AM

The incident has now been resolved. Thank you for your patience and unerstanding.

MONITORING 4 days ago - at 06/12/2025 11:20AM

We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.

IDENTIFIED 4 days ago - at 06/12/2025 11:19AM

We have identified the root cause and taken steps to resolve the issue.

INVESTIGATING 4 days ago - at 06/12/2025 11:13AM

This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.

INVESTIGATING 4 days ago - at 06/12/2025 11:12AM

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

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