Intercom US vs. Intercom EU

Compare the status, incidents stats and history between Intercom US and Intercom EU

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Intercom US

Intercom US current official status is Operational

Statistics

3
Incidents in the last 7 days
6
Incidents in the last 30 days
22
Incidents in the last 90 days

Latest incidents

Resolved Disruption to calls with Phone

We are aware of disruption to widespread disruption to calls made with Phone. The cause of this is an issue in our phone service vendor. We are monitoring the situation.

about 4 hours ago Official incident report
Resolved Problems with our APIs in all regions.

We're seeing issues with our APIs in all regions. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

about 11 hours ago Official incident report
Resolved Intercom is down

We're investigating.

Intercom EU

Intercom EU current official status is Operational

Statistics

2
Incidents in the last 7 days
5
Incidents in the last 30 days
15
Incidents in the last 90 days

Latest incidents

Resolved Disruption to calls with Phone

We are aware of disruption to widespread disruption to calls made with Phone. The cause of this is an issue in our phone service vendor. We are monitoring the situation.

about 4 hours ago Official incident report
Resolved Problems with our APIs in all regions.

We're seeing issues with our APIs in all regions. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

about 11 hours ago Official incident report
Resolved Increased error rates with Fin AI features

Between approximately 1400 UTC and 1445 UTC today, some customers may have experienced elevated error rates with Fin AI Agent, including Copilot, Fin email, and other AI features. This issue shoul...

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