Box status updated
Box is working normally
This chart shows the number of user-reported issues for Box service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Box is down. The map shows recent Box outages from around the world.
Box Outage MapSee what users report when Box is down and how Box outages affect them.
Chris - Can't access web based files.
In the last 90 days, Box had 4 incidents with a median duration of 1 hour 11 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Box status history below. IsDown detects when Box is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an ongoing issue affecting Login, Public API, Uploads, Downloads and Box Not...
|
Jan 08, 2026 at 01:39 AM UTC
|
about 1 hour |
|
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soo...
|
Dec 18, 2025 at 12:21 AM UTC
|
26 minutes |
|
We are investigating an ongoing issue affecting Logins/SSO, API and Box Notes. We will provide ...
|
Dec 17, 2025 at 12:57 AM UTC
|
about 4 hours |
|
We are investigating an ongoing issue affecting Downloads, Preview, Box Sign and Box Notes. We w...
|
Oct 30, 2025 at 05:29 AM UTC
|
about 1 hour |
|
Our team is investigating an issue with SMS MFA codes. Users may experience delays or failures wh...
|
Oct 20, 2025 at 06:00 PM UTC
|
about 1 hour |
|
Our team is investigating an issue with SMS service. Users may have issues to receive SMS when at...
|
Oct 20, 2025 at 09:01 AM UTC
|
about 1 hour |
|
Our team is investigating an issue with Box All Files page. Users may see 500 HTTP errors while a...
|
Oct 17, 2025 at 01:36 PM UTC
|
about 2 hours |
|
We are investigating an ongoing issue affecting Box AI within Box Hubs. We will provide more info...
|
Sep 23, 2025 at 04:41 AM UTC
|
about 1 hour |
|
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness w...
|
Sep 18, 2025 at 08:50 PM UTC
|
about 3 hours |
|
Our team is investigating an issue in the Box Admin Console when generating reports. Users may se...
|
Sep 18, 2025 at 03:47 PM UTC
|
about 3 hours |
Check upcoming Box maintenance windows. 1 scheduled maintenances may affect Box status.
Scheduled for February 15, 2026 at 07:00 AM UTC · until 09:00 AM UTC
Starting on Saturday, February 14th at 11:00 PM PST until Sunday, February 15th at 1:00 AM PST, Box will be conducting maintenance on Box Sign. Box Sign will be unavailable during this maintenance window. Existing Box Sign data will not be affecte...
Check if any Box component is down. View the current status of 11 services and regions.
Compare Box status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored Box continuously since April 2020, tracking this Document & File Management for 6 years. Over that time, we've documented 217 outages and incidents, averaging 3.2 per month. When Box goes down, incidents typically resolve within 95 minutes based on historical data.
We monitor Box's official status page across 49 components organized into 11 groups. IsDown interprets Box statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Box is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Box status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Box's status page every few minutes, across all 49 components. We combine official status data with user reports to detect when Box is down, often before the vendor announces it.
When Box status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Box official status page for major/minor outages or downtimes. A major outage is when Box experiences a critical issue that severely affects one or more services/regions. A minor incident is when Box experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Box outage, we send you an alert and update your dashboard and status page.
Box and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Box status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Box publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Box and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Box is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Box health alongside all your other vendors in a single view.
Get notified when Box is down. Filter by severity to skip noise.
Route Box outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Box service status with your team or customers on a branded page.
Looking for Box outage alerts like Downdetector? IsDown monitors Box's official status page for verified incident data, not just user reports. Know exactly when Box is down, which components are affected, and when service health is restored. Here's why official Box status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Box status page monitoring. Know when Box is down with real time incident details. | ||
| Monitor 5,420+ services including Box in a single dashboard. | ||
| Instant Box outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Box official status plus user reports for early outage detection. | ||
| Maintenance feed for Box | ||
| Granular alerts filtering by Box components and regions. |
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Box isn't down. You can check Box status and incident details on the top of the page. IsDown continuously monitors Box official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Box is currently operational. You can check Box status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Box being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Box official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Box last outage was on January 08, 2026 with the title "[Critical] Issues with Multiple Box Services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Box and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Box is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Box's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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