Live Box status. See if Box is down, view recent outages, and get real-time alerts when problems start.
Box is operational
IsDown pulls data from Box's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 202 incidents since started monitoring Box status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
14 days ago · lasted about 2 hours
Our team is investigating an issue with multiple Box services. We will provide additional information as it becomes available.
16 days ago · lasted 27 minutes
We are investigating an ongoing issue affecting Box AI. Users may experience latency while using Box AI. We will provide more information as soon as it is available.
20 days ago · lasted about 4 hours
Our team is investigating an issue with Billing. Users attempting to process payment on their Box account could receive error messages. We will provide additional information as it becomes available.
We've tracked and collected 202 incidents since started monitoring Box status
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Christina
I try to go into Box it says this page isn't working right now. account.box.com can't currently handle this request.
Lynne
500 Error/ [subdomain].app.box.com can't handle this request
Eilon
authentication via APIs getting "invalid_grant" error. happened out of nowhere. it disrupts major operations for us.
Ray
All channel down for maintance
Andy
multiple issues - can't log in, then when we can we can't access files. Also receiving 503 errors
Enid
Can't login in
Amanda
not working / loading
IsDown aggregates scheduled maintenances for Box. Currently, there are 1 more maintenances scheduled.
Scheduled for June 14, 2025 at 12:00 AM UTC · until 02:00 AM UTC
Starting on Friday, June 13th at 5:00 PM PDT until 7:00PM PDT, Box will be conducting Resiliency Testing. This may result in short and intermittent service degradations, such as brief slowness while using the box.com website, client applications, ...
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Services commonly monitored together with Box
Box isn't down. You can check Box status and incident details on the top of the page. IsDown continuously monitors Box official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Box is currently operational. You can check Box status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Box being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Box official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Box last outage was on May 21, 2025 with the title "[Outage] Box Services Unavailable"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Box and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Box with maximum flexibility
IsDown monitors Box for major outages. A major outage is when Box experiences a critical issue that severely affects one or more services/regions. When Box marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Box status page for minor outages. A minor outage is when Box experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Box status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Box publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Box and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Box and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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