Is Box Down? Check current status

Check if Box is down, official outages, user-reported issues, and outages map.

Current Box status

Box is working normally

Updated from Box official status page

Box not working for you?

Box service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Box Outage Map

View Box Reports Map

Track Box on your status page

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  • Track status changes in real-time
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  • Create private or public status pages

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Box recent outages and downtime history

IsDown has tracked 213 incidents since started monitoring Box status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Box outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
02:00 PM EDT
Major
[Major] Issue with SMS MFA Codes
Our team is investigating an issue with SMS MFA codes. Users may experience delays or failures wh...
about 1 hour
Oct 20, 2025
05:01 AM EDT
Major
[Major] Issues to receive SMS
Our team is investigating an issue with SMS service. Users may have issues to receive SMS when at...
about 1 hour
Oct 17, 2025
09:36 AM EDT
Major
[Major] Some Users May See Errors Accessing The All Files Page
Our team is investigating an issue with Box All Files page. Users may see 500 HTTP errors while a...
about 2 hours
Sep 23, 2025
12:41 AM EDT
Major
[Critical] Issues with Box AI within Box Hubs
We are investigating an ongoing issue affecting Box AI within Box Hubs. We will provide more info...
about 1 hour
Sep 18, 2025
04:50 PM EDT
Major
[Critical] Issue with Multiple Box Services
Our team is investigating an issue with multiple Box Services. Users may see errors or slowness w...
about 3 hours
Sep 18, 2025
11:47 AM EDT
Major
[Major] Issues with Admin Console Reports
Our team is investigating an issue in the Box Admin Console when generating reports. Users may se...
about 3 hours
Sep 18, 2025
04:50 AM EDT
Major
[Major] Issues with API Calls
Our team is investigating an issue with API Calls. You may observe 502 status or "Server Error" w...
about 2 hours
Sep 15, 2025
05:54 AM EDT
Major
[Critical] Issues with All Files Page, API calls, Logins and Box Notes
Our team is investigating an issue with All Files Page, API calls, Logins and Box Notes. Users ma...
about 2 hours
Sep 04, 2025
02:20 PM EDT
Major
[Outage] Issues with Box Services
We are investigating an ongoing issue affecting Box. Users may experience errors or long load tim...
about 2 hours
Aug 13, 2025
01:11 AM EDT
Major
[Outage] Issues with Box AI
We are investigating an ongoing issue affecting Box AI. Users may experience problem using Box AI...
about 6 hours
Sign up to check more outage history

Looking to track Box outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Box status

See what users are saying about Box issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Maria - I can't access the web form .

  • Mary - can't connect to Box in the past 5 minutes since.

  • Liz - Says it's not working right now .

  • Steve - Can't access account.box.com/login - timeout.

  • Christina - I try to go into Box it says this page isn't working right now. account.box.com can't currently handle this request..

  • Lynne - 500 Error/ [subdomain].app.box.com can't handle this request.

    Box Notes

  • Eilon - authentication via APIs getting "invalid_grant" error. happened out of nowhere. it disrupts major operations for us..

    Content API

  • Ray - All channel down for maintance.

  • Andy - multiple issues - can't log in, then when we can we can't access files. Also receiving 503 errors.

  • Enid - Can't login in .

  • Amanda - not working / loading.

Users who monitor Box status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Box. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft Azure

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OK
AWS

AWS

OK
Microsoft 365

Microsoft 365

OK
Zoom

Zoom

MINOR
Slack

Slack

MINOR
Microsoft Office 365

Microsoft Office 365

MAJOR
GitHub

GitHub

MINOR
Google Workspace

Google Workspace

MINOR
Salesforce

Salesforce

MINOR
Adobe

Adobe

MINOR
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Cloudflare

MINOR
Okta

Okta

OK
Jira Software

Jira Software

OK
Google Cloud

Google Cloud

OK
1Password

1Password

OK
View all services Start Monitoring Your Dependencies
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4522+ third-party services available to monitor

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Cloud-based content management platform that supports file sharing, storage, and collaboration with features like governance, search, and single sign-on capabilities.

Monitoring Box since April 2020

Tracking 49 Box services and regions

Need help? Try here:
Support at website.
Check their status page.

28 incidents in 2025

How to monitor the status of Box and all your dependencies?

IsDown is a status page aggregator that monitors if Box and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Box, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Box?

IsDown monitors Box health in almost real-time

Every few minutes we go to the status page of Box (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Box's 49 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Box, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Box and other services.

What you get when monitoring Box with IsDown

Track Box incidents and downtimes by severity

IsDown checks Box official status page for major/minor outages or downtimes. A major outage is when Box experiences a critical issue that severely affects one or more services/regions. A minor incident is when Box experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Box outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Box

Box and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Box outages and downtimes

IsDown collects all information from the outages published in Box status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Box maintenance events

Box publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Box outages that impact your business

IsDown monitors Box and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Box but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Box and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with Box or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Box and other services.

Start Monitoring for Free

Send outage information from Box and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Box and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free

Share Box status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Box down?'

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Box Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Box outages, IsDown monitors Box's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Box status page monitoring with real-time incident details.
Monitor 4,522+ services including Box in a single dashboard.
Instant Box outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Box official status and user-reported issues.
Maintenance feed for Box
Granular alerts filtering by Box components and regions.
Start Monitoring Box with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Box down today?

Box isn't down. You can check Box status and incident details on the top of the page. IsDown continuously monitors Box official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Box status?

Box is currently operational. You can check Box status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Box outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Box down today or just slow?

Currently there's no report of Box being slow. Check on the top of the page if there are any reported problems by other users.

How are Box outages detected?

IsDown monitors the Box official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Box having an outage right now?

Box last outage was on October 20, 2025 with the title "[Major] Issue with SMS MFA Codes"

How to check if Box is down?

Why use IsDown to monitor Box instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Box and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Box?

IsDown and DownDetector help users determine if Box is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Box's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Box and all your external dependencies?

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