Check if Box is down, recent outages, user-reported issues, and outages map.
Box is working normally
Monitor Box in real-time and get notified instantly when it goes down. Also track AWS, Slack, OpenAI, Microsoft 365, Google Workspace, and 4,522+ other services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Box status data.
IsDown has tracked 210 incidents since started monitoring Box status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 23, 2025
12:41 AM EDT
|
Major | [Critical] Issues with Box AI within Box Hubs | about 1 hour |
|
Sep 18, 2025
04:50 PM EDT
|
Major | [Critical] Issue with Multiple Box Services | about 3 hours |
|
Sep 18, 2025
11:47 AM EDT
|
Major | [Major] Issues with Admin Console Reports | about 3 hours |
|
Sep 18, 2025
04:50 AM EDT
|
Major | [Major] Issues with API Calls | about 2 hours |
|
Sep 15, 2025
05:54 AM EDT
|
Major | [Critical] Issues with All Files Page, API calls, Logins and Box Notes | about 2 hours |
|
Sep 04, 2025
02:20 PM EDT
|
Major | [Outage] Issues with Box Services | about 2 hours |
|
Aug 13, 2025
01:11 AM EDT
|
Major | [Outage] Issues with Box AI | about 6 hours |
|
Jun 12, 2025
02:19 PM EDT
|
Major | [Outage] Issues with Multiple Box Services | about 6 hours |
|
May 21, 2025
05:28 PM EDT
|
Major | [Outage] Box Services Unavailable | about 2 hours |
|
May 19, 2025
09:25 PM EDT
|
Major | [Major] Issues with Box AI | 27 minutes |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
I can't access the web form
can't connect to Box in the past 5 minutes since
Says it's not working right now
Can't access account.box.com/login - timeout
I try to go into Box it says this page isn't working right now. account.box.com can't currently handle this request.
500 Error/ [subdomain].app.box.com can't handle this request
authentication via APIs getting "invalid_grant" error. happened out of nowhere. it disrupts major operations for us.
All channel down for maintance
multiple issues - can't log in, then when we can we can't access files. Also receiving 503 errors
Can't login in
not working / loading
| Component | Status |
|---|---|
| Box Web Application | OK |
| Box Platform / API | OK |
| Desktop Applications | OK |
| Mobile Applications | OK |
| Box Notes | OK |
| Box Relay | OK |
| Partners / Integrations | OK |
| Box Community and Support Website (community.box.com) | OK |
| Developer Console / Docs (developer.box.com) | OK |
| FTP | OK |
| Box Website | OK |
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Quickly access the status of Box and 4522+ services
It's Free
Cloud-based content management platform that supports file sharing, storage, and collaboration with features like governance, search, and single sign-on capabilities.
Monitoring Box since April 2020
Tracking 49 Box services and regions
25 incidents in 2025
Number of Incidents
5 issues
Last incident
14 days ago
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Box isn't down. You can check Box status and incident details on the top of the page. IsDown continuously monitors Box official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Box is currently operational. You can check Box status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Box being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Box official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Box last outage was on September 23, 2025 with the title "[Critical] Issues with Box AI within Box Hubs"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Box and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Box is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Box's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Box with maximum flexibility
IsDown monitors Box for major outages. A major outage is when Box experiences a critical issue that severely affects one or more services/regions. When Box marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Box status page for minor outages. A minor outage is when Box experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Box status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Box publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Box and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Box and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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