Is Files.com Down? What is the current status?

Files.com status is operational
Updated from Files.com official status page
Files.com not working for you?

Files.com issues reported in the last 24 hours

Latest comments about Files.com problems

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Latest Files.com status updates

HTTPS outage for sites using the ExaVault host key without a Custom Domain for users in non-US re...

Major Resolved

May 01, 2024 · lasted 9 minutes

ExaVault is a service that was acquired by Files.com. A small percentage of former ExaVault customers are still using the ExaVault host key after their migration to Files.com. If your site was no...

Elevated email error rates

Minor Resolved

March 25, 2024 · lasted about 1 hour

We are investigating elevated error rates related to outbound emails sent by Files.com. This impacts any emails, including password reset requests, email 2-FA codes, and activity notifications.

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Files.com outages in the last 30 days

Number of Incidents

0 issues

Last incident

76 days ago

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IsDown offers an easy way to monitor Files.com with maximum flexibility

Major Outages Notifications

IsDown monitors Files.com for major outages. A major outage is when Files.com experiences a critical issue that severely affects one or more services/regions. When Files.com marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Files.com status page for minor outages. A minor outage is when Files.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Files.com status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Files.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Files.com and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Files.com and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Files.com down today?

Files.com is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Files.com status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Files.com outages, issues and problems' at the top of the page.

When was the last Files.com outage?

Files.com last outage was on May 01, 2024 with the title "HTTPS outage for sites using the ExaVault host key without a Custom Domain for users in non-US regions"

Files.com not working for you? How do I know if Files.com is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Files.com status and outages?
Why use IsDown to monitor Files.com instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Files.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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