Is Files.com Down? Check current status

Check if Files.com is down, official outages, user-reported issues, and outages map.

Current Files.com status

Files.com is working normally

Updated from Files.com official status page

Files.com not working for you?

Files.com service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Files.com Outage Map

View Files.com Reports Map

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  • Track outages in real-time
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Files.com recent outages and downtime history

IsDown has tracked 73 incidents since started monitoring Files.com status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Files.com outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 04, 2025
01:28 PM BST
Minor
Google Safe Browsing is falsely reporting the Files.com login page as a "Dangerous Site" if it is...
We’ve received reports from customers that users accessing their site through Google Chrome, Mozi...
about 9 hours
Jul 24, 2025
06:38 PM BST
Major
Inability to login: Unencrypted FTP connections only
We are aware of an issue preventing certain logins to the FTP services in all regions. This inci...
7 minutes
Feb 18, 2025
07:39 PM GMT
Minor
FTP and SFTP services only: Elevated error rates
FTP and SFTP only: We are investigating elevated error rates on the FTP and SFTP services on File...
15 minutes
Jan 24, 2025
03:53 PM GMT
Major
FTP and SFTP Services Only: Degraded Transfer Performance in the USA Region
FTP and SFTP only: We are investigating reports of intermittent degraded performance on FTP and S...
about 3 hours
Jan 18, 2025
02:45 PM GMT
Minor
London Region Only: Elevated Error Rates and/or Performance Degradation To Network Services
London only: We are investigating a partial network outage on Files.com affecting Files.com servi...
about 1 hour
Nov 25, 2024
08:42 AM GMT
Major
Singapore Region Only: FTP Service Outage
Singapore FTP only: We are investigating a major outage of the FTP service on Files.com in the Si...
11 minutes
Nov 13, 2024
03:54 PM GMT
Minor
FTP: Elevated error rates in USA region only
FTP only: We are investigating elevated error rates on the FTP service on Files.com in our primar...
40 minutes
Sep 10, 2024
12:00 PM BST
Major
SFTP Entirely Down – All Regions - SFTP Service Only: Service Outage SFTP only
SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.
21 minutes
Aug 06, 2024
11:20 PM BST
Major
SFTP Service Only: Elevated Error Rates
SFTP only: We are investigating elevated error rates on the SFTP service on Files.com in all regi...
about 1 hour
May 01, 2024
07:42 PM BST
Major
HTTPS outage for sites using the ExaVault host key without a Custom Domain for users in non-US re...
ExaVault is a service that was acquired by Files.com. A small percentage of former ExaVault cust...
9 minutes
Sign up to check more outage history

Be the first to know when Files.com goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Files.com status

See what users are saying about Files.com issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Dani - Page unresponsive when adding a new webhook to a folder.

  • Gino - Website Filesfyl is down for hours!!.

  • Kevin - I am getting the error Opening remote file "/Dynacraft/NetSuite/NewGen/CSV_INTEGRATOR_PROD/*" for reading No such file or directory: No such file or directory Size 0 Download failed to open remote file But I can connect and view the files .

  • Joe - Unable to connect to Files.com server for the past 2 hours..

  • Awais - I am not able to download anything in Files.

  • Kab - We have a client that is sftp that uses files.com to send files to us and it looks like we had missed their 8/7 user roster file. Is the incident on 8/6 truly resolved? as no files for this sftp partner has been received by us..

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View all services Start Monitoring Your Dependencies

Cloud-based file management platform that supports FTP, SFTP, WebDAV, and API integrations, offering secure file sharing and synchronization with LDAP/Active Directory compatibility.

Monitoring Files.com since July 2021

Tracking 9 Files.com services and regions

Need help? Try here:
Support at website.
Check their status page.

5 incidents in 2025

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How to monitor the status of Files.com and all your dependencies?

IsDown is a status page aggregator that monitors if Files.com and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Files.com, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Files.com?

IsDown monitors Files.com health in almost real-time

Every few minutes we go to the status page of Files.com (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Files.com's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Files.com, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Files.com and other services.

One status page to monitor all your external dependencies

What you get when monitoring Files.com with IsDown

Track Files.com incidents and downtimes by severity

IsDown checks Files.com official status page for major/minor outages or downtimes. A major outage is when Files.com experiences a critical issue that severely affects one or more services/regions. A minor incident is when Files.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Files.com outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Files.com

Files.com and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Files.com outages and downtimes

IsDown collects all information from the outages published in Files.com status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Files.com maintenance events

Files.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Files.com outages that impact your business

IsDown monitors Files.com and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Files.com but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Files.com and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Files.com and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Files.com or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Files.com and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Files.com or other services

Send outage information from Files.com and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Files.com and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Files.com and other services to your tools

Share Files.com status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Files.com down?'

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Share Files.com status in your status page

Files.com Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Files.com outages, IsDown monitors Files.com's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Files.com status page monitoring with real-time incident details.
Monitor 4,522+ services including Files.com in a single dashboard.
Instant Files.com outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Files.com official status and user-reported issues.
Maintenance feed for Files.com
Granular alerts filtering by Files.com components and regions.
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Frequently Asked Questions

Is Files.com down today?

Files.com isn't down. You can check Files.com status and incident details on the top of the page. IsDown continuously monitors Files.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Files.com status?

Files.com is currently operational. You can check Files.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Files.com outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Files.com down today or just slow?

Currently there's no report of Files.com being slow. Check on the top of the page if there are any reported problems by other users.

How are Files.com outages detected?

IsDown monitors the Files.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Files.com having an outage right now?

Files.com last outage was on August 04, 2025 with the title "Google Safe Browsing is falsely reporting the Files.com login page as a "Dangerous Site" if it is navigated to directly"

How to check if Files.com is down?

Why use IsDown to monitor Files.com instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Files.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Files.com?

IsDown and DownDetector help users determine if Files.com is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Files.com's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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