Is Files.com Down?
Files.com status updated a few minutes ago
What is Files.com status right now?
Files.com is working normally
IsDown last checked Files.com status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jul 2021
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75 incidents caught
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9 components tracked in real-time
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Files.com service health over the last 24 hours
This chart shows the number of user-reported issues for Files.com service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Files.com Outage Map
See where users report Files.com is down. The map shows recent Files.com outages from around the world.
Files.com Outage Map
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Monitor Files.com status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Files.com Downtime Health — Last 90 Days
In the last 90 days, Files.com had 1 incident with a median duration of 18 minutes.
1
Incidents
0
Major Outages
1
Minor Incidents
18
minute
Median Resolution
Latest Files.com outages detected by IsDown
Check Files.com status history below. IsDown detects when Files.com is down, tracking both official outages and user-reported issues.
about 9 hours
Aug 04, 2025 at 12:28 PM
about 3 hours
Jan 24, 2025 at 03:53 PM
about 1 hour
Jan 18, 2025 at 02:45 PM
21 minutes
Sep 10, 2024 at 11:00 AM
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an incident causing failures to load the Files.com Editor in our web interfa...
|
Jan 20, 2026 at 07:44 PM UTC
|
18 minutes |
|
Google Safe Browsing is falsely reporting the Files.com login page as a "Dangerous Site" if it is...
We’ve received reports from customers that users accessing their site through Google Chrome, Mozi...
|
Aug 04, 2025 at 12:28 PM UTC
|
about 9 hours |
|
We are aware of an issue preventing certain logins to the FTP services in all regions.
This inci...
|
Jul 24, 2025 at 05:38 PM UTC
|
7 minutes |
|
FTP and SFTP only: We are investigating elevated error rates on the FTP and SFTP services on File...
|
Feb 18, 2025 at 07:39 PM UTC
|
15 minutes |
|
FTP and SFTP only: We are investigating reports of intermittent degraded performance on FTP and S...
|
Jan 24, 2025 at 03:53 PM UTC
|
about 3 hours |
|
London only: We are investigating a partial network outage on Files.com affecting Files.com servi...
|
Jan 18, 2025 at 02:45 PM UTC
|
about 1 hour |
|
Singapore FTP only: We are investigating a major outage of the FTP service on Files.com in the Si...
|
Nov 25, 2024 at 08:42 AM UTC
|
11 minutes |
|
FTP only: We are investigating elevated error rates on the FTP service on Files.com in our primar...
|
Nov 13, 2024 at 03:54 PM UTC
|
40 minutes |
|
SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.
|
Sep 10, 2024 at 11:00 AM UTC
|
21 minutes |
|
SFTP only: We are investigating elevated error rates on the SFTP service on Files.com in all regi...
|
Aug 06, 2024 at 10:20 PM UTC
|
about 1 hour |
Get alerts when Files.com is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Files.com Components Status
Check if any Files.com component is down. View the current status of 9 services and regions.
| Component | Status | Details |
|---|---|---|
| Files.com Website status | OK | View details |
| FTP/FTPS status | OK | View details |
| LDAP/Active Directory status | OK | View details |
| RestAPI status | OK | View details |
| SFTP status | OK | View details |
| Share Links status | OK | View details |
| WebDAV status | OK | View details |
| Webhook API status | OK | View details |
| Web Interface status | OK | View details |
About Files.com Status and Outage Monitoring
IsDown has monitored Files.com continuously since July 2021, tracking this Document & File Management for 5 years. Over that time, we've documented 74 outages and incidents, averaging 1.4 per month. When Files.com goes down, incidents typically resolve within 18 minutes based on historical data.
We monitor Files.com's official status page across 9 components. IsDown interprets Files.com statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Files.com is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Files.com status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Files.com
IsDown checks Files.com's status page every few minutes, across all 9 components. We combine official status data with user reports to detect when Files.com is down, often before the vendor announces it.
When Files.com status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Files.com with IsDown
Track Files.com incidents and downtimes by severity
IsDown checks Files.com official status page for major/minor outages or downtimes. A major outage is when Files.com experiences a critical issue that severely affects one or more services/regions. A minor incident is when Files.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Files.com outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Files.com
Files.com and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Files.com outages and downtimes
IsDown collects all information from the outages published in Files.com status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Files.com maintenance events
Files.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Files.com outages that impact your business
IsDown monitors Files.com and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Files.com Downdetector vs IsDown
Looking for Files.com outage alerts like Downdetector? IsDown monitors Files.com's official status page for verified incident data, not just user reports. Know exactly when Files.com is down, which components are affected, and when service health is restored. Here's why official Files.com status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Files.com status page monitoring. Know when Files.com is down with real time incident details. | ||
| Monitor 5,850+ services including Files.com in a single dashboard. | ||
| Instant Files.com outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Files.com official status plus user reports for early outage detection. | ||
| Maintenance feed for Files.com | ||
| Granular alerts filtering by Files.com components and regions. |
Monitor Files.com Status with IsDown
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Frequently Asked Questions
Is Files.com down today?
Files.com isn't down. You can check Files.com status and incident details on the top of the page. IsDown continuously monitors Files.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Files.com status?
Files.com is currently operational. You can check Files.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Files.com outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Files.com down today or just slow?
Currently there's no report of Files.com being slow. Check on the top of the page if there are any reported problems by other users.
How are Files.com outages detected?
IsDown monitors the Files.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Files.com having an outage right now?
Files.com last outage was on January 20, 2026 with the title "Failures loading the Files.com Editor"
How often does Files.com go down?
IsDown has tracked 74 Files.com incidents since July 2021. When Files.com goes down, incidents typically resolve within 18 minutes.
Is Files.com down for everyone or just me?
Check the Files.com status at the top of this page. IsDown combines official status page data with user reports to show whether Files.com is down for everyone or if the issue is on your end.
What Files.com components does IsDown monitor?
IsDown monitors 9 Files.com components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Files.com is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Files.com and get alerts in real-time when Files.com has outages.
Why use IsDown to monitor Files.com instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Files.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Files.com?
IsDown and DownDetector help users determine if Files.com is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Files.com's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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