Is Files.com down? Check the current status
Files.com is operational
Updated
Files.com is operational
Updated
IsDown pulls data from Files.com's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Kevin
5 months agoI am getting the error Opening remote file "/Dynacraft/NetSuite/NewGen/CSV_INTEGRATOR_PROD/*" for reading No such file or directory: No such file or directory Size 0 Download failed to open remote file But I can connect and view the files
Joe
5 months agoUnable to connect to Files.com server for the past 2 hours.
Awais
7 months agoI am not able to download anything in Files
Kab
8 months agoWe have a client that is sftp that uses files.com to send files to us and it looks like we had missed their 8/7 user roster file. Is the incident on 8/6 truly resolved? as no files for this sftp partner has been received by us.
IsDown has tracked 71 incidents since started monitoring Files.com status in July 2021.
about 2 months ago · lasted 15 minutes
FTP and SFTP only: We are investigating elevated error rates on the FTP and SFTP services on Files.com in all regions. This incident does not impact other network services such as API, WebDAV, AS2, and others. More details
3 months ago · lasted about 3 hours
FTP and SFTP only: We are investigating reports of intermittent degraded performance on FTP and SFTP services on Files.com in our primary USA region. This incident appears to only impact a small number of customers. This incident does not impact... More details
3 months ago · lasted about 1 hour
London only: We are investigating a partial network outage on Files.com affecting Files.com services in the London region. This outage is only affecting our network gateway networking in the London region, and our Core Services are running corr... More details
We've tracked and collected 71 incidents since started monitoring Files.com status
Monitoring 9 Files.com services and regions
3 incidents in 2025
Number of Incidents
0 issues
Last incident
51 days ago
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Files.com isn't down. You can check Files.com status and incident details on the top of the page. IsDown continuously monitors Files.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Files.com is currently operational. You can check Files.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Files.com being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Files.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Files.com last outage was on February 18, 2025 with the title "FTP and SFTP services only: Elevated error rates"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Files.com and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Files.com with maximum flexibility
IsDown monitors Files.com for major outages. A major outage is when Files.com experiences a critical issue that severely affects one or more services/regions. When Files.com marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Files.com status page for minor outages. A minor outage is when Files.com experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Files.com status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Files.com publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Files.com and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Files.com and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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