Files.com experienced a 58-minute incident on September 23, 2026, during which Sync operations were delayed. No other Files.com services were affected. The cause was identified and remediated, with all delayed Syncs resuming by 3:08 PM UTC.
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We have resolved an incident which caused delays to Syncs. This incident lasted from 1:20pm UTC to 3:08pm UTC. All Syncs that were delayed have resumed as of 3:08pm UTC.
We have identified the cause of the delays to Sync operations, and are currently remediating the issue. We expect the delayed Syncs to begin to run again shortly. No other Files.com services are affected.
We are investigating reports of delays to Syncs. Other Files.com services are not affected.
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