Is Zendesk Support Down? Check current status

Check if Zendesk Support is down, official outages, user-reported issues, and outages map.

Current Zendesk Support status

Zendesk Support is working normally

Updated from Zendesk official status page

Zendesk Support not working for you?

Zendesk Support service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Zendesk Outage Map

View Zendesk Reports Map

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Zendesk Support recent outages and downtime history

IsDown has tracked 98 incidents for Zendesk Support since started monitoring Zendesk status in May 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zendesk Support outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Nov 11, 2025
08:26 PM EST
Major
Customers experiencing an issue affecting the Facebook integration within Zendesk Support
about 2 hours
Oct 20, 2025
03:12 AM EDT
Major
Multiple Zendesk Services Affected
about 15 hours
Oct 18, 2025
08:40 AM EDT
Major
Mail Processing Delays
about 2 hours
Oct 13, 2025
09:31 AM EDT
Major
Inbound emails via Gmail Connector failing to make it to Zendesk
about 9 hours
Oct 08, 2025
01:19 PM EDT
Major
Omnichannel routing issues on Pod 27
about 2 hours
Oct 07, 2025
05:58 AM EDT
Major
Customers having difficulty submitting and updating tickets.
about 3 hours
Sep 22, 2025
01:53 AM EDT
Major
Inbound email processing is failing for some customers due to a certificate error.
about 8 hours
Sep 01, 2025
02:49 AM EDT
Minor
Packlink - Tymeshift and customs app are not accessible for the top bar right side on Agent Works...
about 3 hours
Aug 07, 2025
09:59 AM EDT
Major
Customers experiencing workflow disruptions related to delays in background job processing
about 11 hours
Jul 09, 2025
01:34 PM EDT
Major
Some customers in Turkey have been experiencing issues accessing Zendesk services
about 23 hours
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Be the first to know when Zendesk Support goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Zendesk Support status

See what users are saying about Zendesk Support issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • tickets not updating, new tickets not showing.

Support component in Zendesk handles customer service interactions, managing tickets and communication across multiple channels within a unified interface.

Monitoring Zendesk since May 2021

Support is part of Zendesk. Check the Zendesk's status.

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Check their status page.

33 incidents in 2025

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Frequently Asked Questions

Is Zendesk Support down today?

Zendesk Support isn't down. You can check Zendesk Support status and incident details on the top of the page. IsDown continuously monitors Zendesk Support official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zendesk Support status?

Zendesk Support is currently operational. You can check Zendesk Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Support outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Support down today or just slow?

Currently there's no report of Zendesk Support being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Support outages detected?

IsDown monitors the Zendesk Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Support having an outage right now?

Zendesk Support last outage was on November 11, 2025 with the title "Customers experiencing an issue affecting the Facebook integration within Zendesk Support"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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