What is Zendesk Support current status?

Zendesk Support seems to be having problems. You can check Zendesk Support status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk Support status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk Support is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk Support has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

Is Zendesk Support down? Check Zendesk Support status and user reports

Q: Is Zendesk Support down today?

Zendesk Support had 1 known outages in the last 24 hours. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk Support outages, issues and problems' at the top of the page.

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Zendesk Support service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.

View Zendesk Outage Reports Map

Recent Zendesk Support Outages and Downtime History

IsDown has tracked 95 incidents for Zendesk Support since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Oct 08, 2025 01:19 PM EDT	Major	Omnichannel routing issues on Pod 27	about 2 hours
Oct 07, 2025 05:58 AM EDT	Major	Customers having difficulty submitting and updating tickets.	about 3 hours
Sep 22, 2025 01:53 AM EDT	Major	Inbound email processing is failing for some customers due to a certificate error.	about 8 hours
Sep 01, 2025 02:49 AM EDT	Minor	Packlink - Tymeshift and customs app are not accessible for the top bar right side on Agent Works...	about 3 hours
Aug 07, 2025 09:59 AM EDT	Major	Customers experiencing workflow disruptions related to delays in background job processing	about 11 hours
Jul 09, 2025 01:34 PM EDT	Major	Some customers in Turkey have been experiencing issues accessing Zendesk services	about 23 hours
Jun 27, 2025 06:38 PM EDT	Major	SLA issues on Pod 19	about 5 hours
Jun 26, 2025 01:12 PM EDT	Minor	New Twitter/X channel ticket creation failing	42 minutes
Jun 09, 2025 03:20 AM EDT	Minor	Support Search issues on Pod 25	about 10 hours

Zendesk Support problems reported by users

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Support component in Zendesk handles customer service interactions, managing tickets and communication across multiple channels within a unified interface.

Monitoring Zendesk since May 2021

Support is part of Zendesk. Check the Zendesk's status.

30 incidents in 2025

Zendesk Support outages in the last 28 days

September 2025 - October 2025

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Number of Incidents

4 issues

Last incident

0 days ago

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Frequently Asked Questions

Is Zendesk Support down today?

Zendesk Support is down. You can check Zendesk Support status and incident details on the top of the page. IsDown continuously monitors Zendesk Support official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Support status?

Zendesk Support seems to be having problems. You can check Zendesk Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Support outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Zendesk Support down today or just slow?

Yes, Zendesk Support might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Zendesk Support outages detected?

IsDown monitors the Zendesk Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Support having an outage right now?

Zendesk Support last outage was on October 13, 2025 with the title "Inbound emails via Gmail Connector failing to make it to Zendesk"

Zendesk down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Zendesk status changes?

IsDown offers an easy way to monitor Zendesk with maximum flexibility

Major Outages Notifications

IsDown monitors Support for major outages. A major outage is when Support experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zendesk status page for minor outages. A minor outage is when Support experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Zendesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Zendesk Support Status. Is Zendesk Support Down?

Is Zendesk Support down right now? What's the current status?

Inbound emails via Gmail Connector failing to make it to Zendesk

Having problems with Zendesk Support?