What is Zendesk Support current status?

Zendesk Support is currently operational. You can check Zendesk Support status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Zendesk Support status?

You can use IsDown service or go to Zendesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Zendesk Support is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Zendesk Support has issues. Zendesk official status page might also offer notification options such as email, SMS, or Slack.

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Is Zendesk Support Down? Check current status

Q: Is Zendesk Support down today?

Zendesk Support was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Zendesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Zendesk Support outages, issues and problems' at the top of the page.

Check if Zendesk Support is down, official outages, user-reported issues, and outages map.

Current Zendesk Support status

Zendesk Support is working normally

Updated from Zendesk official status page 1 minute 57 seconds ago

Support is a component of Zendesk ›

Zendesk Support service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View Zendesk Reports Map

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Zendesk Support recent outages and downtime history

IsDown has tracked 97 incidents for Zendesk Support since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zendesk Support outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 20, 2025 12:12 AM PDT	Major Multiple Zendesk Services Affected	about 15 hours
Oct 18, 2025 05:40 AM PDT	Major Mail Processing Delays	about 2 hours
Oct 13, 2025 06:31 AM PDT	Major Inbound emails via Gmail Connector failing to make it to Zendesk	about 9 hours
Oct 08, 2025 10:19 AM PDT	Major Omnichannel routing issues on Pod 27	about 2 hours
Oct 07, 2025 02:58 AM PDT	Major Customers having difficulty submitting and updating tickets.	about 3 hours
Sep 21, 2025 10:53 PM PDT	Major Inbound email processing is failing for some customers due to a certificate error.	about 8 hours
Aug 31, 2025 11:49 PM PDT	Minor Packlink - Tymeshift and customs app are not accessible for the top bar right side on Agent Works...	about 3 hours
Aug 07, 2025 06:59 AM PDT	Major Customers experiencing workflow disruptions related to delays in background job processing	about 11 hours
Jul 09, 2025 10:34 AM PDT	Major Some customers in Turkey have been experiencing issues accessing Zendesk services	about 23 hours
Jun 27, 2025 03:38 PM PDT	Major SLA issues on Pod 19	about 5 hours

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User comments about Zendesk Support status

See what users are saying about Zendesk Support issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Support component in Zendesk handles customer service interactions, managing tickets and communication across multiple channels within a unified interface.

Monitoring Zendesk since May 2021

Support is part of Zendesk. Check the Zendesk's status.

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32 incidents in 2025

Frequently Asked Questions

Is Zendesk Support down today?

Zendesk Support isn't down. You can check Zendesk Support status and incident details on the top of the page. IsDown continuously monitors Zendesk Support official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Support status?

Zendesk Support is currently operational. You can check Zendesk Support status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Support outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Support down today or just slow?

Currently there's no report of Zendesk Support being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Support outages detected?

IsDown monitors the Zendesk Support official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Support having an outage right now?

Zendesk Support last outage was on October 20, 2025 with the title "Multiple Zendesk Services Affected"

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.