Zendesk Explore Status. Is Zendesk Explore Down?

Check if Zendesk Explore is down, recent outages, user-reported issues, and outages map.

Is Zendesk Explore down right now? What's the current status?

Zendesk Explore is working normally

Updated from Zendesk official status page
Explore is a component of Zendesk

Having problems with Zendesk Explore?

 

Zendesk Explore service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zendesk status data.

Recent Zendesk Explore Outages and Downtime History

IsDown has tracked 18 incidents for Zendesk Explore since started monitoring Zendesk status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 08, 2025
02:12 AM EDT
Major Some customers experiencing issues accessing/loading dashboard reporting in Zendesk Analytics about 6 hours
Apr 21, 2025
06:57 AM EDT
Minor UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance about 3 hours
Mar 20, 2025
11:25 AM EDT
Major Issues connecting to Zendesk Products 4 days
Feb 06, 2025
03:00 PM EST
Minor Explore Dashboards not refreshing for some of our US hosted Explore customers. about 15 hours
Oct 28, 2024
02:13 PM EDT
Minor Explore page load errors and latency about 1 hour
Oct 14, 2024
11:19 AM EDT
Major Explore Dashboard Scheduling & Sharing failing for our US hosted customers 44 minutes
Sep 19, 2024
04:11 AM EDT
Minor Partial Products degradation about 2 hours
Sep 16, 2024
12:29 AM EDT
Minor Zendesk slowness across all pods about 5 hours
Aug 29, 2024
04:44 AM EDT
Minor Issues with Chat and Explore on Multiple Pods about 1 hour
Aug 08, 2024
10:50 AM EDT
Major Explore - Cannot create new Reports about 3 hours
Sign up to check more outage history

Zendesk Explore problems reported by users

  • When attempting to open Zendesk Explore I get a "network error" on all of my graphs.

Explore is a reporting and analytics component of Zendesk that provides insights and data visualization for customer interactions and support activities.

Monitoring Zendesk since May 2021

Explore is part of Zendesk. Check the Zendesk's status.

4 incidents in 2025

Zendesk Explore outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
14
15
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
1 outage
9
Oct 09, 2025
No Outages
10
Oct 10, 2025
No Outages
11
Oct 11, 2025
No Outages
12
Oct 12, 2025
No Outages
13
Oct 13, 2025
No Outages
14
15
16
17
18

Number of Incidents

1 issues

Last incident

6 days ago

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Frequently Asked Questions

Is Zendesk Explore down today?

Zendesk Explore isn't down. You can check Zendesk Explore status and incident details on the top of the page. IsDown continuously monitors Zendesk Explore official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zendesk Explore status?

Zendesk Explore is currently operational. You can check Zendesk Explore status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zendesk Explore outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zendesk Explore down today or just slow?

Currently there's no report of Zendesk Explore being slow. Check on the top of the page if there are any reported problems by other users.

How are Zendesk Explore outages detected?

IsDown monitors the Zendesk Explore official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zendesk Explore having an outage right now?

Zendesk Explore last outage was on October 08, 2025 with the title "Some customers experiencing issues accessing/loading dashboard reporting in Zendesk Analytics"

Zendesk down for everyone or just me?

How IsDown compares to DownDetector when monitoring Zendesk?

IsDown and DownDetector help users determine if Zendesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zendesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Zendesk status changes?

IsDown offers an easy way to monitor Zendesk with maximum flexibility

Major Outages Notifications

IsDown monitors Explore for major outages. A major outage is when Explore experiences a critical issue that severely affects one or more services/regions. When Zendesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zendesk status page for minor outages. A minor outage is when Explore experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zendesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Zendesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Zendesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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