Is Kindly Down? Check current status

Check if Kindly is down, official outages, user-reported issues, and outages map.

Current Kindly status

Kindly is working normally

Updated from Kindly official status page a few minutes ago

Kindly not working for you?

Kindly service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Kindly status data.

Kindly Outage Map

View Kindly Outage Reports Map

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Kindly recent outages and downtime history

IsDown has tracked 33 incidents since started monitoring Kindly status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Apr 14, 2025
05:29 AM EDT
Major
Handover to human chat are failing
We are currently investigating the issue.
about 3 hours
Mar 18, 2025
06:45 AM EDT
Minor
Kindly Inbox (Live chat) responds slowly
Currently investigating the issue.
about 7 hours
Jan 15, 2025
12:20 PM EST
Minor
Upgrading analytics database
During a routing maintenance upgrade of the analytics and unexpected event happened that requires...
1 day
Dec 11, 2024
09:21 AM EST
Minor
Analytics database unplanned maintenance
While testing out some new features of the analytics systems we accidentally triggered some downt...
about 1 hour
Nov 14, 2024
06:36 AM EST
Minor
Issue with service response times
We are seeing issues where some users experience longer response time from the bot than normal. T...
about 7 hours
Aug 06, 2024
05:46 AM EDT
Minor
Applying changes to dialogues
We experience some issues when applying changes to newly saved dialogues. Your edit will be saved...
about 4 hours
Jul 02, 2024
10:05 AM EDT
Minor
Chat logs not visible
Users in the platform cannot see history prior to 1st of July. We are working on a solution.
about 1 hour
Jun 28, 2024
04:28 AM EDT
Minor
Problems with handover to live chat
This morning there was an incident with a sub-system handling handover of chats from bot to human...
about 4 hours
Nov 08, 2023
03:24 PM EST
Minor
Kindly GPT slow or not responding
Bots using Kindly GPT will experience a degraded performance linked to issues on OpenAI servers.
1 day
May 10, 2023
04:36 AM EDT
Major
Issues with DNS provider
Currently experiencing issues with our DNS provider. Our services might be unreachable for some u...
about 4 hours
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Looking to track Kindly outages?

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Kindly reported issues and comments

No comments yet

Kindly components or services current status

Component Status
Bot message delivery OK
Platform app OK
Kindly Chat messaging client OK
Messaging channels and integrations OK
Public APIs OK
Onsite and data capture OK

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Monitoring Kindly since March 2021

Tracking 17 Kindly services and regions

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3 incidents in 2025

Frequently Asked Questions

Is Kindly down today?

Kindly isn't down. You can check Kindly status and incident details on the top of the page. IsDown continuously monitors Kindly official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Kindly status?

Kindly is currently operational. You can check Kindly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Kindly outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Kindly down today or just slow?

Currently there's no report of Kindly being slow. Check on the top of the page if there are any reported problems by other users.

How are Kindly outages detected?

IsDown monitors the Kindly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Kindly having an outage right now?

Kindly last outage was on April 14, 2025 with the title "Handover to human chat are failing"

How to check if Kindly is down?

Why use IsDown to monitor Kindly instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kindly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Kindly?

IsDown and DownDetector help users determine if Kindly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kindly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Kindly?

Compared to Kindly's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Kindly's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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