Check if Kindly is down, official outages, user-reported issues, and outages map.
Kindly is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Kindly status data.
IsDown has tracked 33 incidents since started monitoring Kindly status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Apr 14, 2025
05:29 AM EDT
|
Major
We are currently investigating the issue.
|
about 3 hours |
Mar 18, 2025
06:45 AM EDT
|
Minor
Currently investigating the issue.
|
about 7 hours |
Jan 15, 2025
12:20 PM EST
|
Minor
During a routing maintenance upgrade of the analytics and unexpected event happened that requires...
|
1 day |
Dec 11, 2024
09:21 AM EST
|
Minor
While testing out some new features of the analytics systems we accidentally triggered some downt...
|
about 1 hour |
Nov 14, 2024
06:36 AM EST
|
Minor
We are seeing issues where some users experience longer response time from the bot than normal. T...
|
about 7 hours |
Aug 06, 2024
05:46 AM EDT
|
Minor
We experience some issues when applying changes to newly saved dialogues. Your edit will be saved...
|
about 4 hours |
Jul 02, 2024
10:05 AM EDT
|
Minor
Users in the platform cannot see history prior to 1st of July. We are working on a solution.
|
about 1 hour |
Jun 28, 2024
04:28 AM EDT
|
Minor
This morning there was an incident with a sub-system handling handover of chats from bot to human...
|
about 4 hours |
Nov 08, 2023
03:24 PM EST
|
Minor
Bots using Kindly GPT will experience a degraded performance linked to issues on OpenAI servers.
|
1 day |
May 10, 2023
04:36 AM EDT
|
Major
Currently experiencing issues with our DNS provider. Our services might be unreachable for some u...
|
about 4 hours |
No comments yet
Component | Status |
---|---|
Bot message delivery | OK |
Platform app | OK |
Kindly Chat messaging client | OK |
Messaging channels and integrations | OK |
Public APIs | OK |
Onsite and data capture | OK |
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Customer service platform that integrates with Facebook Messenger, offers various APIs and plugins, and features email services, data capture, and a KPI dashboard for comprehensive support management.
Monitoring Kindly since March 2021
Tracking 17 Kindly services and regions
3 incidents in 2025
Kindly isn't down. You can check Kindly status and incident details on the top of the page. IsDown continuously monitors Kindly official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kindly is currently operational. You can check Kindly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kindly being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kindly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kindly last outage was on April 14, 2025 with the title "Handover to human chat are failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Kindly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Kindly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Kindly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Kindly's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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