Outage in Kindly
Performance-issues with AI-matching causing messaging delivery issues and increased fallback rates
Resolved MajorIncident Report
The issue is identified and we are working on a solution to restore performance.
Components affected
Kindly Bot message deliveryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/27/2026 03:51PM
Performance are restored and stable.
MONITORING
7 days ago - at 05/27/2026 03:00PM
Function is restored and we are monitoring the situation.
IDENTIFIED
7 days ago - at 05/27/2026 02:58PM
We are still working on a fix to restore function and working as hard as we can.
IDENTIFIED
7 days ago - at 05/27/2026 02:32PM
The issue is identified and we are working on a solution to restore performance.
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