Check if Podium is down, official outages, user-reported issues, and outages map.
Podium is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 304 incidents since started monitoring Podium status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Podium outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Nov 03, 2025 
                                              12:56 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We implemented a fix and are currently monitoring the result.
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Oct 29, 2025 
                                              07:06 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're seeing some intermittent issues with LiveChat's Switch to text feature, causing some inboun...
                                             
                                           | 
                                          about 20 hours | 
| 
                                             Oct 29, 2025 
                                              01:58 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some accounts are seeing slowness in the Podium platform and difficulty loading conversations.
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 22, 2025 
                                              11:04 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're aware of an issue with inbound calls routing to the second step in their call experience. T...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 20, 2025 
                                              02:31 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We're aware of high volume of error rates with messaging within Podium. We are investigating but ...
                                             
                                           | 
                                          about 20 hours | 
| 
                                             Oct 20, 2025 
                                              01:08 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Our contacts page has been affected by a large AWS outage and may give users an uh-oh error when ...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 20, 2025 
                                              09:24 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are aware of intermittent issues with our Webphone being able to handle phone calls. This is i...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Oct 20, 2025 
                                              04:10 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Not Confirmed by Podium
                                              
                                             
                                            
                                              Possible Outage Indicated by User Reports
                                             
                                             | 
                                          33 minutes | 
| 
                                             Oct 03, 2025 
                                              11:59 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are seeing delays in contact updates. Events such as uploading contact CSV file, and updating ...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Oct 03, 2025 
                                              11:37 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We noticed a small spike in outbound MMS (messages with attachments) messaging errors. The list o...
                                             
                                           | 
                                          about 2 hours | 
    See what users are saying about Podium issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
REBECCA - PODIUM WILL NOT LOAD FOR OUR COMPANY NOR WILL IT LET US LOG INTO THE APP .
Rachel - Not able to use the office phones, or the cell application. When I try to chat with tech support on their website nothing happens while the rest of their online interface that is non phone related works. Their texting also isn't working..
Gernie - We've noticed that incoming calls haven't been going through for the past three hours. We're only being made aware of calls when a missed call notification appears or when checking the customer's history..
Gemma - cannot access online assessment, when entering details and pressing confirm, nothing happens.
Isaac - Our entire phone lines are down, it says there is a scheduled maintenance that was completed around 50 minutes, however phone line are still down please help We are in Sydney australia.
L - Automations are not sending out from mailings/letters integration with aimsi.
Rushikesh - Podium randomly banned my ip address. I was doing my normal work and for no reason I got banned..
Cassy - says banned, came back up. Went back down. .
Amanda - Getting the same message about it being banned in my country/region.
Kenzie - Phones and app not working. No messaging available .
Stephanie - No messages are coming and going, cannot receive or make calls.
Devin - the app is down, and their whole website is down. .
Jon - Podium is completely down..
Allied - Platform not loading error 1009.
Joe - can't access site, says IP address banned in the US.
Neal - Error 1009 Ray ID: 88b8be5168291d70 • 2024-05-29 19:03:15 UTC Access denied What happened? The owner of this website (www.podium.com) has banned the country or region your IP address is in (US) from accessing this website..
Nate - Error 1009: Access Denied. User IP is Blocked by website.
Michelle - Error 1009 Access denied. What happened? The owner of this website (app.podium.com) has banned the country or region your IP address is in (US) from accessing this website..
Kase - It’s down for our location.
LeAnn - Please help asap. Our phone lines are not working, our app isnt working, our desktop login is not working. All business communication for our customers is through podium and it appears your whole server is down. Please let us know asap when this will be back up and running.
Laura - Error 1009 Ray ID: 88b8b2cc2f0e6756 • 2024-05-29 18:55:23 UTC Access denied What happened? The owner of this website (app.podium.com) has banned the country or region your IP address is in (US) from accessing this website..
Kim - The whole system is down for U.S. users and gives us error code 1009 stating that it's banned for use in the U.S..
Stasi - Error 1009 • 2024-05-29 18:48:27 UTC Access denied What happened? The owner of this website (www.podium.com) has banned the country or region your IP address is in (US) from accessing this website..
James - Application is down. Says ip Is banned in the US.
LEA - Not loading at all, error says ERR_SSL_VERSION_OR_CIPHER_MISMATCH.
JD - Security issue saying someone could be trying to steal information. .
| Component | Status | Details | 
|---|---|---|
| Automations status | OK | View details | 
| Campaigns status | OK | View details | 
| Messaging status | OK | View details | 
| Mobile status | OK | View details | 
| Payments status | OK | View details | 
| Public API status | OK | View details | 
| Reviews status | OK | View details | 
| Voice status | OK | View details | 
| Web Application status | OK | View details | 
| Webchat status | OK | View details | 
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Podium. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Podium is a customer communication platform that offers messaging, payment processing, and automated marketing tools through mobile, voice, and webchat interfaces.
Monitoring Podium since July 2022
Tracking 10 Podium services and regions
69 incidents in 2025
IsDown is a status page aggregator that monitors if Podium and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Podium, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Podium (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Podium's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Podium and other services.
            IsDown checks Podium official status page for major/minor outages or downtimes. A major outage is when Podium experiences a critical issue that severely affects one or more services/regions. A minor incident is when Podium experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Podium outage, we send you an alert and update your dashboard and status page.
Podium and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Podium status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Podium and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Podium but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Podium and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of Podium and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Podium down?'
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                        While Downdetector relies on user-submitted reports to detect Podium outages, IsDown monitors Podium's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Podium status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Podium in a single dashboard. | ||
| Instant Podium outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Podium official status and user-reported issues. | ||
| Maintenance feed for Podium | ||
| Granular alerts filtering by Podium components and regions. | 
14-day free trial • No credit card required
Podium isn't down. You can check Podium status and incident details on the top of the page. IsDown continuously monitors Podium official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Podium is currently operational. You can check Podium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Podium being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Podium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Podium last outage was on November 03, 2025 with the title "Bulk messages failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Podium and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Podium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Podium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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