Podium status updated a few minutes ago
Podium is having a minor outage
Calls are dropping when placed on hold
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This chart shows the number of user-reported issues for Podium service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Podium is down. The map shows recent Podium outages from around the world.
Top locations, last 24h:
See what users report when Podium is down and how Podium outages affect them.
Inbox page not being able to load conversations.
H - Phones down. Inbox shows no conversations. Cannot answer incoming calls..
Podium inbox is nto loading.
Patriot - can not send messages or make phone calls.
cant open any messages or see previous conversations.
Peter - The site is not working, Trying to respond to a cutomer.
In the last 90 days, Podium had 17 incidents (1 major outage and 16 minor incidents) with a median duration of 1 hour 6 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Podium status history below. IsDown detects when Podium is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
The inbox page seems to be experience extreme slowness or failing to load. We're actively investi...
|
Feb 13, 2026 at 07:21 PM UTC
|
about 3 hours |
|
We have noticed a few issues in the inbox that is preventing users from being able to view conver...
|
Feb 09, 2026 at 10:54 PM UTC
|
about 1 hour |
|
We are investigating an issue where automations are failing that use the Update Conversation Stat...
|
Feb 04, 2026 at 06:18 PM UTC
|
about 1 hour |
|
We are seeing lag on a select few accounts that have access to Memberships and Gift cards. We are...
|
Jan 28, 2026 at 02:15 PM UTC
|
44 minutes |
|
We're investigating elevated reports of Unexpected Errors in Automation events.
|
Jan 23, 2026 at 04:41 PM UTC
|
44 minutes |
|
We're currently investigating an issue causing delayed responses from our AI Agent.
|
Jan 22, 2026 at 07:01 PM UTC
|
about 1 hour |
|
We’re currently investigating an issue causing delayed responses from our AI Agent.
|
Jan 21, 2026 at 04:43 PM UTC
|
about 1 hour |
|
We have identified an issue where voicemail transcripts are currently missing. We've got a fix al...
|
Jan 15, 2026 at 09:06 PM UTC
|
22 minutes |
|
There is an issue where the voice agent does not understand the caller during the call. We have i...
|
Dec 18, 2025 at 07:50 PM UTC
|
22 minutes |
Check if any Podium component is down. View the current status of 10 services and regions.
| Component | Status | Details |
|---|---|---|
| Automations status | OK | View details |
| Campaigns status | OK | View details |
| Messaging status | OK | View details |
| Mobile status | OK | View details |
| Payments status | OK | View details |
| Public API status | OK | View details |
| Reviews status | OK | View details |
| Voice status | OK | View details |
| Web Application status | OK | View details |
| Webchat status | OK | View details |
IsDown has monitored Podium continuously since July 2022, tracking this Customer Support & Success for 4 years. Over that time, we've documented 326 outages and incidents, averaging 7.8 per month. When Podium goes down, incidents typically resolve within 380 minutes based on historical data.
We monitor Podium's official status page across 10 components. IsDown interprets Podium statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Podium is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Podium status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Podium's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Podium is down, often before the vendor announces it.
When Podium status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Podium official status page for major/minor outages or downtimes. A major outage is when Podium experiences a critical issue that severely affects one or more services/regions. A minor incident is when Podium experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Podium outage, we send you an alert and update your dashboard and status page.
Podium and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Podium status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Podium and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Podium outage alerts like Downdetector? IsDown monitors Podium's official status page for verified incident data, not just user reports. Know exactly when Podium is down, which components are affected, and when service health is restored. Here's why official Podium status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Podium status page monitoring. Know when Podium is down with real time incident details. | ||
| Monitor 5,850+ services including Podium in a single dashboard. | ||
| Instant Podium outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Podium official status plus user reports for early outage detection. | ||
| Maintenance feed for Podium | ||
| Granular alerts filtering by Podium components and regions. |
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Podium is down. You can check Podium status and incident details on the top of the page. IsDown continuously monitors Podium official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Podium seems to be having problems. You can check Podium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Podium might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Podium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Podium last outage was on February 13, 2026 with the title "The Inbox page is experiencing slowness, or not loading"
IsDown has tracked 326 Podium incidents since July 2022. When Podium goes down, incidents typically resolve within 380 minutes.
Check the Podium status at the top of this page. IsDown combines official status page data with user reports to show whether Podium is down for everyone or if the issue is on your end.
IsDown monitors 10 Podium components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Podium and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Podium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Podium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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