Check if Podium Webchat is down, official outages, user-reported issues, and outages map.
Podium Webchat is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 9 incidents for Podium Webchat since started monitoring Podium status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Podium Webchat outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
07:06 PM EDT
|
Minor
We're seeing some intermittent issues with LiveChat's Switch to text feature, causing some inboun...
|
about 20 hours |
|
Jun 03, 2025
05:48 PM EDT
|
Minor
We've noticed a number of webchat widgets not correctly appearing on user's sites. We've got our ...
|
22 minutes |
|
May 29, 2024
02:56 PM EDT
|
Minor
We're seeing the Podium Application load correctly now. We're still monitoring closely. If users ...
|
about 2 hours |
|
Mar 12, 2024
08:17 PM EDT
|
Major
We've identified the issue and are actively working towards resolution
|
44 minutes |
|
Jul 27, 2023
10:37 AM EDT
|
Minor
The Webchat widget is not loading for a small number of websites on mobile devices. We are curren...
|
16 minutes |
|
Jun 01, 2023
01:45 PM EDT
|
Minor
For a brief period, users could not access Podium. We have implemented a fix for this issue and a...
|
3 minutes |
|
May 02, 2023
11:34 AM EDT
|
Major
We are back up and showing operational. We are investigating possibilities for replaying outbound...
|
about 3 hours |
|
Nov 17, 2022
01:39 PM EST
|
Minor
We are seeing users are able to load the platform now. We are still monitoring this closely.
|
24 minutes |
|
Jul 25, 2022
01:07 PM EDT
|
Minor
This situation has stabilized. We expect to have a fix out soon.
|
about 2 hours |
See what users are saying about Podium Webchat issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Podium since July 2022
Webchat is part of Podium. Check the Podium's status.
2 incidents in 2025
Podium Webchat isn't down. You can check Podium Webchat status and incident details on the top of the page. IsDown continuously monitors Podium Webchat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Podium Webchat is currently operational. You can check Podium Webchat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Podium Webchat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Podium Webchat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Podium Webchat last outage was on October 29, 2025 with the title "LiveChat Switch to text messages not sending"
IsDown and DownDetector help users determine if Podium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Podium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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