Check if Incident IQ is down, recent outages, user-reported issues, and outages map.
Incident IQ is undergoing maintenance
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Incident IQ status data.
IsDown has tracked 48 incidents since started monitoring Incident IQ status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 02, 2025
09:27 AM EDT
|
Minor | Intermittent Performance Issue | 44 minutes |
|
Jul 24, 2025
10:14 AM EDT
|
Major | Intermittent Ticket and Assets Views Not Loading | about 7 hours |
|
Jun 11, 2025
02:01 PM EDT
|
Minor | Intermittent Assets Loading Issue | about 4 hours |
|
May 17, 2025
12:30 PM EDT
|
Minor | Intermittent issues displaying and filtering assets | about 9 hours |
|
May 14, 2025
12:34 PM EDT
|
Minor | Site Login & Loading Issues | about 1 hour |
|
May 13, 2025
07:58 AM EDT
|
Minor | Delays in Bulk Job Processing | about 2 hours |
|
Apr 16, 2025
04:20 PM EDT
|
Major | iiQ Phone Support Offline | about 2 hours |
|
Jan 13, 2025
10:08 AM EST
|
Major | Site Loading Issues | about 23 hours |
|
Dec 02, 2024
09:46 AM EST
|
Major | Slow Page Loading and Intermittent Login Issues | about 7 hours |
|
Nov 12, 2024
11:26 AM EST
|
Minor | Platform Experiencing Performance Issues | about 3 hours |
Pages not loading or slow loading
When searching an asset in the asset explorer it loads and loads and loads. But the search bar seems to work. But I don't like the search bar, it will delete anything you've typed if you do not type it within 5 sec
Spinning on Asset Explorer the spinning trying to re login
Unable to perform Asset Explorer function.
Ticket information is not loading and unable to update assets.
"Change Status" isn't working. Doesn't do anything at "Performing Bulk Operation"
Tickets are reflecting inaccurately within the "My Tickets" section.
When I try to open a ticket it shows a white screen and does not load.
Slow response + features missing
Cant edit, clicking to edit and nothings happening, its like frozen. Ive refreshed and reopened the tab and nothing
Slow Loading and won let me edit assets
Rockdale ISD users are unable to login , says users are not found in google
IIQ is loading but blank screens when secondary pages are opened.
Unable to log in or load a second page in a browser session
Page loading slowly/not at all
Not able to access website
"user token expired, you are now being logged out" error message. Now it has a cloudflare error page showing host error.
Login not working, ticket side inaccessible.
Site won't load. Spinning.
Site won't load, spinning
wont load page at all. white screen
It won't load!!! How am I supposed to complete my duties?!?!?!?!
Logging slow, once logged in, webpage resolves to a white page with header only.
We are unable to access on the phone or computer
Web page loaded slowly, wont populate tickets.
Screens come up blank w/no information
Notice says that the "User Token has Expired, you are being logged out"
Printing labels and getting to portal now.
Nothing is loading and freezing
Not loading anything once you log in.
Work orders do not load from the different work order tabs
Google SSO not working, groups not syncing
Very frustrating. Only left sidebar loads and even that doesn’t load consistently
Unable to pull up dashboard.
Page wont load on PC \ App wont let me login. Have a whole team of techs sitting here waiting for their assignments...
Incident IQ will not load.
Unable to load company servers.
IncidentIQ dashboard is not loading.
server issues on your end
Not loading webpage will error out.
I can not log in after varies reset of password
Dashboard loads but components stuck on loading.
Unable to load information on desktop or mobile app
It won't load- spinning circle
Several features will not load.
I can access the website, but nothing actually loads - just constantly spins.
Tickets are not loading. Loading circle continuously spins.
Desktop and mobile site unresponsive
| Component | Status |
|---|---|
| API | OK |
| Platform | OK |
| User Integrations | MAINTENANCE |
| Asset Management Integrations | OK |
| Email Notifications and Alerts | OK |
| Support Resources | OK |
Services commonly monitored together with Incident IQ and alternatives
Google Workspace
GoGuardian
ClassLink
Microsoft Azure
BrainPOP
i-Ready
Illuminate Education
Canva
Follett
Cisco Duo
Imagine Learning
Savvas
Edgenuity
Flocabulary
HMH
Incident IQ is a help desk and asset management platform that integrates with various educational and IT systems for streamlined operations and support.
Monitoring Incident IQ since March 2022
Tracking 23 Incident IQ services and regions
8 incidents in 2025
Number of Incidents
0 issues
Last incident
40 days ago
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Incident IQ is down. You can check Incident IQ status and incident details on the top of the page. IsDown continuously monitors Incident IQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Incident IQ seems to be having problems. You can check Incident IQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Incident IQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Incident IQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Incident IQ last outage was on September 02, 2025 with the title "Intermittent Performance Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Incident IQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Incident IQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Incident IQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Incident IQ with maximum flexibility
IsDown monitors Incident IQ for major outages. A major outage is when Incident IQ experiences a critical issue that severely affects one or more services/regions. When Incident IQ marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Incident IQ status page for minor outages. A minor outage is when Incident IQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Incident IQ status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Incident IQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Incident IQ and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Incident IQ and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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