Glia status updated
Glia is working normally
This chart shows the number of user-reported issues for Glia service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Glia is down. The map shows recent Glia outages from around the world.
Glia Outage MapIn the last 90 days, Glia had 4 incidents with a median duration of 1 hour 2 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Glia status history below. IsDown detects when Glia is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
A small number of users are unable to end engagements due to the post-engagement survey not closing.
|
Jan 19, 2026 at 01:17 PM UTC
|
29 minutes |
|
We are investigating a small number of transferred engagements that do not end for the visitor on...
|
Dec 11, 2025 at 01:47 PM UTC
|
about 4 hours |
|
There was an elevated number of errors affecting a small number of Phone GVA interactions. The op...
|
Dec 03, 2025 at 04:49 PM UTC
|
9 minutes |
|
We are currently investigating an issue affecting the performance of the Cortex AI features.
|
Nov 03, 2025 at 06:12 PM UTC
|
about 2 hours |
|
Our team has confirmed that all data is available and is actively being processed. Some customers...
|
Oct 20, 2025 at 11:08 PM UTC
|
about 8 hours |
|
The system is recovering. Our engineering team is working on clearing out stuck engagements. Our ...
|
Oct 20, 2025 at 10:35 PM UTC
|
about 1 hour |
|
We are continuing to investigate this issue. This service interruption is related to the ongoing ...
|
Oct 20, 2025 at 04:35 PM UTC
|
about 5 hours |
|
Our Phone Service Provider has reported service disruption affecting phone engagements.
We are ...
|
Oct 20, 2025 at 02:20 PM UTC
|
about 6 hours |
|
We are currently investigating an issue affecting the performance of the Cortex AI features.
Age...
|
Oct 20, 2025 at 02:09 PM UTC
|
about 6 hours |
|
We are currently investigating an issue affecting the performance of Insights.
We are working to...
|
Oct 20, 2025 at 01:36 PM UTC
|
about 10 hours |
Check if any Glia component is down. View the current status of 6 services and regions.
| Component | Status | Details |
|---|---|---|
| AWS ec2-eu-west-1 status | OK | View details |
| AWS ec2-us-east-1 status | OK | View details |
| CoBrowsing status | OK | View details |
| Communications status | OK | View details |
| Overall System Status status | OK | View details |
| Real-time Analytics status | OK | View details |
IsDown has monitored Glia continuously since January 2022, tracking this Customer Support & Success for 4 years. Over that time, we've documented 118 outages and incidents, averaging 2.5 per month. When Glia goes down, incidents typically resolve within 100 minutes based on historical data.
We monitor Glia's official status page across 6 components. IsDown interprets Glia statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Glia is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Glia status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Glia's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Glia is down, often before the vendor announces it.
When Glia status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Glia official status page for major/minor outages or downtimes. A major outage is when Glia experiences a critical issue that severely affects one or more services/regions. A minor incident is when Glia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Glia outage, we send you an alert and update your dashboard and status page.
Glia and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Glia status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Glia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Glia and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Glia outage alerts like Downdetector? IsDown monitors Glia's official status page for verified incident data, not just user reports. Know exactly when Glia is down, which components are affected, and when service health is restored. Here's why official Glia status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Glia status page monitoring. Know when Glia is down with real time incident details. | ||
| Monitor 5,450+ services including Glia in a single dashboard. | ||
| Instant Glia outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Glia official status plus user reports for early outage detection. | ||
| Maintenance feed for Glia | ||
| Granular alerts filtering by Glia components and regions. |
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Glia isn't down. You can check Glia status and incident details on the top of the page. IsDown continuously monitors Glia official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Glia is currently operational. You can check Glia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Glia being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Glia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Glia last outage was on January 19, 2026 with the title "Partial degradation of service"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Glia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Glia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Glia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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