Is Glia Down? Check current status

Check if Glia is down, official outages, user-reported issues, and outages map.

Current Glia status

Glia status updated

Glia is working normally

Glia status was last checked by IsDown on at , and appears to be operational. We've received 0 user reports in the past 24 hours.

Glia not working for you?

Glia service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Glia Outage Map

View Glia Reports Map

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Glia recent outages and downtime history

IsDown has tracked 117 incidents since started monitoring Glia status in January 2022. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Glia outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 11, 2025
01:47 PM UTC
Minor
Partial degradation of outbound calls
We are investigating a small number of transferred engagements that do not end for the visitor on...
about 4 hours
Dec 03, 2025
04:49 PM UTC
Minor
Elevated number of errors affecting a small number of Phone GVA interactions
There was an elevated number of errors affecting a small number of Phone GVA interactions. The op...
9 minutes
Nov 03, 2025
06:12 PM UTC
Minor
Service disruption of Glia Platform affecting Cortex AI
We are currently investigating an issue affecting the performance of the Cortex AI features.
about 2 hours
Oct 20, 2025
11:08 PM UTC
Minor
Service disruption of Glia Platform affecting Insights
Our team has confirmed that all data is available and is actively being processed. Some customers...
about 8 hours
Oct 20, 2025
10:35 PM UTC
Minor
Infrastructure Service Provider Reporting Service Disruption Affecting Glia Engagement Routing
The system is recovering. Our engineering team is working on clearing out stuck engagements. Our ...
about 1 hour
Oct 20, 2025
04:35 PM UTC
Minor
Infrastructure service provider reporting service disruption affecting Glia Engagement Routing
We are continuing to investigate this issue. This service interruption is related to the ongoing ...
about 5 hours
Oct 20, 2025
02:20 PM UTC
Minor
Phone Service Provider reporting service disruption affecting Glia
Our Phone Service Provider has reported service disruption affecting phone engagements. We are ...
about 6 hours
Oct 20, 2025
02:09 PM UTC
Minor
Service disruption of Glia Platform affecting Cortex AI
We are currently investigating an issue affecting the performance of the Cortex AI features. Age...
about 6 hours
Oct 20, 2025
01:36 PM UTC
Minor
Service disruption of Glia Platform affecting Insights
We are currently investigating an issue affecting the performance of Insights. We are working to...
about 10 hours
Oct 20, 2025
11:54 AM UTC
Minor
EU: SMS Service Provider reporting service disruption affecting Glia
Our Phone Service Provider has reported service disruption affecting phone engagements. We are ...
about 10 hours
Sign up to check more outage history

Be the first to know when Glia goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Glia status

See what users are saying about Glia issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Glia is a digital customer service platform that offers CoBrowsing, real-time analytics, and communication tools, hosted on AWS EC2 across multiple regions.

Monitoring Glia since January 2022

Tracking 6 Glia services and regions

Need help? Try here:
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Check their status page.

23 incidents in 2025

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How to monitor the status of Glia and all your dependencies?

IsDown is a status page aggregator that monitors if Glia and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Glia, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Glia?

IsDown monitors Glia health in almost real-time

Every few minutes we go to the status page of Glia (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Glia's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Glia, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Glia and other services.

One status page to monitor all your external dependencies

What you get when monitoring Glia with IsDown

Track Glia incidents and downtimes by severity

IsDown checks Glia official status page for major/minor outages or downtimes. A major outage is when Glia experiences a critical issue that severely affects one or more services/regions. A minor incident is when Glia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Glia outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Glia

Glia and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Glia outages and downtimes

IsDown collects all information from the outages published in Glia status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Glia maintenance events

Glia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Glia outages that impact your business

IsDown monitors Glia and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Glia but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Glia and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Glia and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Glia or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Glia and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Glia or other services

Send outage information from Glia and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Glia and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Glia and other services to your tools

Share Glia status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Glia down?'

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Share Glia status in your status page

Glia Downdetector vs IsDown

Need similar to Downdetector Glia alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Glia outages, IsDown monitors Glia's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Glia status page monitoring with real-time incident details.
Monitor 4,600+ services including Glia in a single dashboard.
Instant Glia outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Glia official status and user-reported issues.
Maintenance feed for Glia
Granular alerts filtering by Glia components and regions.
Start Monitoring Glia with IsDown

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Frequently Asked Questions

Is Glia down today?

Glia isn't down. You can check Glia status and incident details on the top of the page. IsDown continuously monitors Glia official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Glia status?

Glia is currently operational. You can check Glia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Glia outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Glia down today or just slow?

Currently there's no report of Glia being slow. Check on the top of the page if there are any reported problems by other users.

How are Glia outages detected?

IsDown monitors the Glia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Glia having an outage right now?

Glia last outage was on December 11, 2025 with the title "Partial degradation of outbound calls"

How to check if Glia is down?

Why use IsDown to monitor Glia instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Glia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Glia?

IsDown and DownDetector help users determine if Glia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Glia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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